Senior IT Support Analyst - Southampton

Senior IT Support Analyst - Southampton

A leading law firm in Southampton requires a senior IT Support Analyst with excellent IT support, Azure, Office365, and 2nd line IT support experience and troubleshooting skills. This could be a great opportunity for an experienced IT Support engineer looking to take a step up in their next role as there is a chance to work on some 3rd line IT projects.

Experience required:

• Excellent 2nd line IT support experience, with ideally some basic 3rd line IT experience.
• Office 365, Active Directory, Azure, AD, Windows 10, SharePoint, Teams, InTune, etc
• Experience in Citrix or a Vmware environment would be preferred but not essential
• Networking skills (Patch Cables, VPN support Routing/Switching)
• Excellent communication and customer service skills
• Windows Server admin experience

Responsibilities:

• Work on a range of IT support projects from the service desk, to 2nd and 3rd line.
• Working within the wider IT team to support the delivery of the IT Support strategy.
• Contribute to the development of the IT Support team, so that they are valued by the firm and able to meet the firm's expectations.
• Keep up to date on IT Support sector trends, developments and the associated opportunities and contribute to the development of plans to improve the IT service delivery to the firm.
• Responsible for assuring customers are provided with efficient and timely second-line IT support.
• Working with the wider IT Team as part of project delivery

My client is looking to pay between £34,000 - £40,000 + benefits

To apply press apply now, or send your CV to matthew.leach @ circlerecruitment . com

Keywords: - Senior IT Support Analyst - Windows Server - Citrix - Vmware - Southampton

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