Senior Infrastructure Engineer

We have an exciting opportunity for a Senior Infrastructure Engineer to join a blue chip organisation in Portsmouth on a permanent basis.
This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth.
Due to the nature of the end client, there is a requirement for financial background checks
Shift patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts
The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. The primary role is communication, having the ability to articulate complex problems to the customer in pressure situations, to think clearly and logically and to help resolve problems when they occur.
This role is a 24/7 365 role.
Key Skills:
* Communication both written and verbal
* Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network)
* Service Level Management (Incident, Problem and Change Management)
Operational Responsibilities:
* Technical Management.
* Coordination of Command Center and Technical Teams for problem determination and recovery
* Identify and implement service improvements.
* Own and drive all service incidents through to ser...