Senior Information Analyst

Job summary
As a key member of the Capital, Estates and Facilities (CEF) Strategy and Governance Team, the post holder will be responsible for providing a business intelligence service to the CEF Senior Leadership Team and operational CEF services, identifying business needs, processes and risks.
Successful delivery of this role will require communication with a wide range of stakeholders, both internal and external, the extraction and analysis of data from various CEF and Trust information systems and the professional presentation of data in various formats to support CEF, Trust-wide and national reporting.
This role requires initiative, confidence, and self-sufficiency.
Main duties of the job
You will report and analyse data to meet the needs of the performance management programme and the Senior Leadership Team. You will develop relationships with the Directorate's systems managers (e.g., INPHASE, NHS Staff Survey, ESR, Integra, MICAD, Symbiotics, NIMBUS, NET2) and be able to formulate intricate queries to extract data from the Directorate's digital systems creating a data warehouse using SQL, Excel, Reporting Services, and data visualisation tools such as Tableau and PowerBI.
You will respond to requests for information ensuring that responses are timely and consistent t with existing published information
You will translate client requirements into management reports, presenting data in the most useful way and be prepared to verbally present if required.
You'll be active in the wider Trust's management groups, Committees and, as required, Board of Directors, and as a team member ensure that the strict deadlines for the provision of information to support these meetings are met.
You'll take minutes as necessary.
You'll manage system security, ensuring data is appropriately accessible ensuring compliance with Trust Information Governance policies, as an information asset owner. You'll prepare and configure system workflows using tools provided such as secure SharePoint groups, folders, lists and views.
You'll lead the configuration of dashboards and automated alerts to capture and highlight potential data issues.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
Excellent pension
Cycle to work scheme
Salary sacrifice car scheme
Wellbeing programme
Blue Light Card Discounts
Person Specification
personal spec
Essential
Educated to post graduate degree level in a related discipline or significant relevant and recent experience
A level, Maths, English and Physics grade B or above
Personal Spec
Essential
Educated to post graduate degree level in a related discipline or significant relevant and recent experience
A level, Maths, English and Physics grade B or above
Querying Microsoft SQL server or equivalent
Knowledge and expertise in data manipulation, analysis, and presentation of detailed data.
Experience of developing intricate queries to extract data using SQL, Excel, Reporting Services etc
Ability to build xml import routines
Experienced working with end users to deliver products and achieve deadlines
Must demonstrate resource management (people, time and cost), risk management and change management experience
Understanding of the importance of data quality, confidentiality, and security
Able to look at table structures and identify how data is used by a system to generate business output and to identify the data input and quality required to maintain accurate data records
The post holder will demonstrate a technical understanding of how, servers, networks, operating systems and databases work together as well as their potential and limitations.
Experience of effective ways to present information
Development of processes and procedures
Experienced in communicating with users to identify and translate business requirements and expectations into business information and technical solutions
Able to communicate, both verbal and written, complex information to all levels of staff including Directors
Maintains own personal and professional development
Ability to plan, prioritise, manage workloads, set appropriate goals, be visible, and make decisions alone if necessary
Excellent analytical skills
Excellent numeric skills
Works logically, with great attention to detail and will be tenacious in resolving problems
Ability to interpret data and communicate effectively to both clinical and non-clinical staff at all levels
Confidence to speak in public and deliver effective presentations to senior Trust staff
Able to work under pressure and meet deadlines, dealing with changing and sometimes conflicting priorities.
Can motivate self and others.
Works on own initiative and as part of a team in delivering agreed objectives.
Excellent interpersonal and communication skills.
Customer focused.
Team worker.
Desirable
Statistical qualification ITIL foundation qualification
Demonstrable experience working at a senior level within an NHS information environment, preferably in Estates and Facilities Management (EFM) services
Experience of working with and building dashboards in a data visualisation tool such as Tableau or PowerBI
Interpreting and analysing national guidance/ requirements
Training of staff
Knowledge of NHS PAM, Estates Return Information Collection (ERIC) and Health Technical Memoranda (HTMs)
Document management system skills-SharePoint folder and view configuration and administration
Awareness of performance measurement and improvement methodologies and tools e.g. Statistical process control, benchmarking
In depth knowledge of Estates and Facilities Management (EFM) NHS targets data definitions and data sets
Experience of Computer-Aided Facilities Management (CAFM) solutions
The ability to work on parallel tasks to a high standard
Line Management to include the personal development and appraisal process
Person Specification
personal spec
Essential
Educated to post graduate degree level in a related discipline or significant relevant and recent experience
A level, Maths, English and Physics grade B or above
Personal Spec
Essential
Educated to post graduate degree level in a related discipline or significant relevant and recent experience
A level, Maths, English and Physics grade B or above
Querying Microsoft SQL server or equivalent
Knowledge and expertise in data manipulation, analysis, and presentation of detailed data.
Experience of developing intricate queries to extract data using SQL, Excel, Reporting Services etc
Ability to build xml import routines
Experienced working with end users to deliver products and achieve deadlines
Must demonstrate resource management (people, time and cost), risk management and change management experience
Understanding of the importance of data quality, confidentiality, and security
Able to look at table structures and identify how data is used by a system to generate business output and to identify the data input and quality required to maintain accurate data records
The post holder will demonstrate a technical understanding of how, servers, networks, operating systems and databases work together as well as their potential and limitations.
Experience of effective ways to present information
Development of processes and procedures
Experienced in communicating with users to identify and translate business requirements and expectations into business information and technical solutions
Able to communicate, both verbal and written, complex information to all levels of staff including Directors
Maintains own personal and professional development
Ability to plan, prioritise, manage workloads, set appropriate goals, be visible, and make decisions alone if necessary
Excellent analytical skills
Excellent numeric skills
Works logically, with great attention to detail and will be tenacious in resolving problems
Ability to interpret data and communicate effectively to both clinical and non-clinical staff at all levels
Confidence to speak in public and deliver effective presentations to senior Trust staff
Able to work under pressure and meet deadlines, dealing with changing and sometimes conflicting priorities.
Can motivate self and others.
Works on own initiative and as part of a team in delivering agreed objectives.
Excellent interpersonal and communication skills.
Customer focused.
Team worker.
Desirable
Statistical qualification ITIL foundation qualification
Demonstrable experience working at a senior level within an NHS information environment, preferably in Estates and Facilities Management (EFM) services
Experience of working with and building dashboards in a data visualisation tool such as Tableau or PowerBI
Interpreting and analysing national guidance/ requirements
Training of staff
Knowledge of NHS PAM, Estates Return Information Collection (ERIC) and Health Technical Memoranda (HTMs)
Document management system skills-SharePoint folder and view configuration and administration
Awareness of performance measurement and improvement methodologies and tools e.g. Statistical process control, benchmarking
In depth knowledge of Estates and Facilities Management (EFM) NHS targets data definitions and data sets
Experience of Computer-Aided Facilities Management (CAFM) solutions
The ability to work on parallel tasks to a high standard
Line Management to include the personal development and appraisal process
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Greater Manchester Mental Health NHSFT
Address
Prestwich Hospital
Harrop House
Prestwich
M25 3BL
Employer's website