Senior HR Advisor

TSYS Managed Services has a range of contact centre roles specialising in Customer Service, Risk Management, Collections, Back Office, and Help Desk related services for Financial Institutions. We operate from two UK locations, Milton Keynes and Coventry, and from Barneveld in the Netherlands.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.We currently have an exciting opportunity for an experienced *HR Advisor (Senior)* to join the team in Coventry. The role is to cover *maternity leave*, which may be needed for up to 12 months. *We are offering a competitive salary plus excellent benefits.**HR Advisor (Senior) Responsibilities:** Provide on-going support and mentoring to operations, offering objective and practical on all employee relations matters as necessary.* Update internal HR systems with leavers, transfers, disciplinary information and any additional ad hoc HR information.* Maintain employee information and documentation in line with compliance and audit requirements* Support with the requirements of the business objectives by participating in the recruitment and selection process.* Proactively identify trends from analysis of turnover reports and exit interviews to propose and implement changes that will reduce turnover. Develop and manage action plans re: retention & turnover.* Work closely with business area managers to identify trends and implement initiatives to reduce absence. Support operations managers and team leaders in ensuring that the absence management policy is being adhered to.* Undertake duties of a general nature or additional tasks as may be required from time to time as required by Manager and/or to facilitate the achievement of the HR Team’s objectives.*The ideal HR Advisor (Senior) will have** CIPD level 5 qualification* A strong background in employee relations* Excellent interpersonal and communication skills* Strong analytical skills with the ability to influence*HR Advisor (Senior) benefits:*As well as a competitive salary and a fast paced, fun working environment this role comes with the following benefits:* 26 days holiday, excluding bank holidays (With the option to buy an additional 5 days)* Limited free on-site parking* Peoples Pension scheme* On-site canteen* Eye Care Vouchers* Discounted gym membership* MediCash Plan (On completion of 4 month service)_Please note, all successful applicants will be subject to a financial background and criminal record (DBS) check as part of our recruitment process._TSYS Managed Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.Job Type: Full-timePay: £30,000.00-£35,000.00 per yearBenefits:* Life insuranceSchedule:* 8 hour shift* Day shift* Holidays* Monday to Friday* No weekendsExperience:* HR: 1 year (preferred)Work Location: In person