Senior Homelessness Reviews & Service Improvement Officer

Senior Homelessness Reviews & Service Improvement Officer

Kent/Flexible hybrid working

�300 per day inside IR35 DOE

3 Month Contract (+extension/perm)

Panoramic Associates are working with a client in Kent in the search for a Senior Homelessness Reviews & Service Improvement Officer to ensure fair and efficient processes in reviewing homelessness applications and allocating accommodation.

They need someone to join their team on an interim basis for a minimum of 3 months, with a likely extension or potential permanent opportunities.

Responsibilities

• Conducting thorough reviews of homelessness decisions, ensuring compliance with housing legislation.
• Leading the Housing Allocations Team, monitoring performance, and providing guidance on legislative matters.
• Facilitating access to housing schemes and fostering partnerships with external agencies.
• Managing budgets and driving continuous improvement in homeless prevention services.
• Maintaining up-to-date knowledge of housing legislation and implementing efficient processes.

Additional Responsibilities

• Develop and implement initiatives to prevent homelessness.
• Contribute to policy development and service improvement efforts.
• Manage IT systems and compile reports to support decision-making.
• Provide support for the Housing Strategy and Allocations Policy development.
• Attend client conferences and assist in staff training as needed.
• Address member inquiries and resolve complaints promptly.

Requirements

• A comprehensive understanding of housing legislation and procedures.
• Strong leadership skills and the ability to communicate effectively.
• Experience in budget management and driving service improvement.
• A commitment to ensuring customer satisfaction and fostering team collaboration.

Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further.