Senior Group Charter Advisor - London

Choose your date, time and number of persons LunaAviation Groupis a leading private jet broker in Europe, based in Geneva , with more than 80 employees split amongst offices inParis ,London ,Zurich ,Monaco ,Riga ,Madrid andDubai . We are a young, dynamic and multicultural team. If you are motivated, proactive and client focused, join us to grow with us and be a part of our brand, business and values. LunaAviation Group has been rewarded for the past 4 years as the Best Employer of Switzerland for SMEs by the prestigious Bilan Magazine .LunaGroup Charter (LGC) is a branch of LunaAviation Group created in 2020. Since then, it has successfully grown and currently employs 7 full time consultants. In 2023 LGC operated more than 300 flights. The main focus for LGC is tailored flights for group travels in the following key industries: Incentives/Seminars/Sport events/Corporate shuttles /Tour operators and Emergency flights.Your objectiveis to proactively build a portfolio of clients within the Group Charter branch of the division, along with finding, negotiate and recommend the best flight options on the market for our customers. You will also be in charge of monitoring carefully all of your flights, including outside of office hours when needed, going to the airport in order to supervise your flights and to meet your clients.Your Responsibilities include building strong relationships with client and operators alike. It is essential to be able to prospect and develop the company portfolio throughout proactive cold calling sessions whilst maintaining the upmost standard of bespoke service before, during and after the flight. You will also have an importable operational side on a day to day basic monitoring carefully all your flights (including outside of office hours) and going at the airport supervising the check-in of your flight and meeting your clients.Prospect and develop the company portfolio throughout proactive cold calling sessions whilst maintaining the upmost standard of bespoke service before, during and after the flightProactively approaching your list through outbound sales calls, emails and visits (both personal and virtual) and converting prospects customersBuilding relationships with operators to ensure access to the widest possible range of aircraft and to provide solutions for customersBuild and maintain customer relationships to ensure businessSupervise a team of advisors and report to your line managersReach sales and financial targetsDemonstrate expert knowledge of aircraft and charter processesManage charter bookings from inquiry to completionReceive incoming requests for urgent charters virtually 24 hours a dayPresenting tailor-made offers to commercially minded clients.Observation/supervision of flight departures and arrivalsCompetitive and dynamic salary based on sales target, possibility of monthly bonus based on company resultsFlexibility in working hours and shifts (5 days working weeks, 2 days off per week, depending on flights’ overseeing happening over the weekend)Possibility of mobility between our offices: Geneva, London, Paris, Monaco, Riga, DubaiTraining to develop and enhance your negotiation skillsOpportunity to become Sales’ manager and grow your own teamVariety of company benefitsThis position is also available in GenevaMinimum 4 years of experience in Group Charter (mandatory for this application)Fluency in English MANDATORY. other languages an assetValid work permit for UK requestedClient focused with a high sense of responsibility while enjoying working with goals in a competitive environmentSelf-starter who is not afraid to think outside the box and a strong team playerResults and goal-orientedVery organized and multi tasks orientated person able to switch quickly from one activity to another (cold calls, flight briefs, negotiations, client meetings…) and to work under high pressureKeen on delivering the highest possible customer service (hospitality experience is also an asset)
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