Senior Director, Business Value Group

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Senior Director, Business Value Group
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locations
United Kingdom - Remote
posted on
Posted 3 Days Ago
job requisition id
107985-JOB
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through
The Sprinklr Way .Job Description
Brief Description
Sprinklr is looking for a Senior Director to lead the Business Value Group for our Europe & Growth Market sales theatres.
In this role, you will be responsible for leading a team of experienced value consultants
–
coaching on
business case execution
,
s
ponsoring key accounts
with value-led engagement strategies, and
providing thought leadership to internal and external business units.
The Team
T
he Business Value Group (BVG) plays an essential role for the business as
the owner of
Sprinklr’s proprietary value framework.
Consultants partner closely with Sales &
Customer
Success to build custom
value assessments
for top accounts
,
coach
the field on
best practices fo
r leveraging our
self service
toolki
t
, and
advise leadership on deal strategy and execution.
Ultimately, the team’s mandate is to
enable the field to quantify the business
impact
that Sprinklr can provide for prospects/current customers by understanding the current state of operations,
making strategic recommendations tied to business objectives, and articulating the benefits of the proposed changes.
Outside of s
caling business value
, BVG also contributes regular thought leadership to Product Marketing, Product, Sales,
Customer
Success, and Solutions Consulting in the form of sales plays, go to market strategies, case studies, and new model development
in order to
drive innovation and upskill
Sprinklr’s
offerings.
The team is seen as trusted advisors to both external customers and internal teams,
o
ften providing strategic guidance across Sprinklr’s product roadmap and key company objectives.
Role Description
As the Senior Director of BVG Europe & Growth Markets, you will be the primary contact
for value consultants on your team and directly aligned with your theatres’ success.
You will be responsible for managing your team’s training, overall
development
, and growth. You will regularly observe your team in the field and provide routine feedback. You will guide your team in monthly, quarterly, and yearly goal setting exercises, helping them to develop
in their current role and gain skills and experience for their long-
term
career goals. Additionally, you will be
responsible
for ensuring you
r team is properly trained on our value models, industry specific use cases, and
Sprinklr’s product suite.
Main Responsibilities:
Sales Leadership Alignment
: Work closely with Sales & Solutions Consulting leadership to
develop value-led engagement strategies and attach business value to every opportunity
.
Business Case Execution
: Create
custom business cases for key accounts by condu
cting in-depth discovery on current state of operations, providing
transformation recommendations
, and articulating t
he business impact
of proposed
changes.
Model Creation & Maintena
n
ce:
Facilitate
new value model creation for new products as they are
released
; work alongside Go-To-Market teams
to ensure new product launches are rooted in business value
.
Thought Leadership:
Drive internal and external thought leadership that help to position Sprinklr’s platform and capabilities in specific industries and use cases.
Sales
Enablement:
Partner with Sales Enablement to deliver
bespoke enablement strategies
across theatres/divisions when it comes to leveraging
the
self service
business case
toolkit; set targets on adoption and usage
.
Impact Reporting & Analysis
: Deliver real-time reporting into business case
adoption
across theaters/divisions; track delta in win rates, deal size,
deal cycle length for opportunities that include business
value
Training & Development:
Provide continuous training & development on
deliverable execution, regional support model, thought leadership, and other areas tied to career
growth
Desired Skills & Experience
10+ years of relevant experience i
n
Value Consulting/ Value Engineering
with a leading
software
vendor
Strong executive presence
with anability to simplify and communicate complex topics to
C-Suite
audiences
Excellent interpersonal, written, and verbal communication skills with a strong ability to tell compelling value-led
stories
Outstanding
presentation skills including public speaking, meeting facilitation, and whiteboarding.
Proven track record of leadership capabilities across teams and projects
Expert in building ROI models, business cases, value assessments
and point of views
across a range of industries and
clients
Self-starter with demonstrated flexibility and creativity when facing challenging problems or projects; ability to adjust to changing priorities of a quarterly
cycle
Highly analytical and well-organized, in both thought process and
mindset
Passionate about deriving insights from data and adjusting strategy
accordingly
Demonstrated success in working
cross-functionally and collabora
ting
across business units (Sales, Success, Solutions
Consulting,
Product, Product Marketing, Pricing,
etc
)
Bachelor’s degree in business, economics, and/or field focused on quantitative analysis (e.g. mathematics, engineering, sciences)
preferred
MBA
p
referred
Why You'll Love Sprinklr:We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.For more information on Sprinklr Benefits around the world, head to
to browse our country-specific benefits guides.We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
WelcomeWe’re excited that you’re interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.About UsHere at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process.
If you have a disability or special need that requires accommodations, please let us know by filling out this form
.
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