Senior CRM Executive

Senior CRM Executive - Leisure & Entertainment
Up to £40,000 + benefits
Leisure & Entertainment
SW London - Hybrid, 3 days per week in the office
Would you like to join a well-renowned leisure & entertainment firm, where customers are at the heart of what they do? We are looking for a skilled Senior CRM Executive to be an integral part of our client’s marketing team based in London or Manchester.
This role is ideal for you if you:
Have a keen interest in CRM within the leisure & entertainment industry.
Are looking to leverage your skills in setting up customer journeys, and automation skills to make an impact to the business.
Want to play a crucial role in generating revenue and coming up with customer retention & loyalty programs.
Essential Skills for the Perfect Candidate:
2 -3 + years of experience within CRM and setting up customer journeys and automated flows.
Understanding of copywriting and light experience within it.
Have experience within the B2C industry.
In this Role, You Will:
Take the lead and manage all existing customer value growth marketing initiatives, developing a test-and-learn approach to improve performance.
Improve CLV and customer journeys.
Plan and operate targeted communication campaigns and use customer data to personalize comms and offers.
Focus on building retention and loyalty programs.
Benefits - What you get on top of your salary
Be part of an excellent leisure & entertainment firm.
33 days of holidays (Bank holidays included)
Private Healthcare
Flexible working hours
Hybrid Working (2 days in office)
Birthdays off
Pension scheme
Many other internal benefits!
Ready to Make a Difference in a Company that Values People and Planet?
Equal Opportunities
We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favorable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation."