Senior Contract Support Administrator

Senior Contract Support Administrator- London Liverpool Street- Up to 41k- Permanent role- Excellent company and ProgressionAre you looking for a new Lead Contract Support role or a step up from your current Contract Support position?My client, a leading Facilities and Maintenance Provider are currently recruiting for an experienced Lead Contract Support Administrator to be based in the City for a prestigious Contract. The ideal candidate will have previous experience working as a Lead or Senior Contract Support Administrator in a similar environment and be looking for a position where they can grow and progress within the business.Monday - Friday- 8.00- 17.00 Potentially one day at home per week Key duties and responsibilities: General Administration Duties and Looking after EngineersManaging deadlines and KPIsRaising Purchase Orders PPMS All Financial Administration- WIP/ Budgets / Reports Updating client portals and databases, including statuses of jobs and tracking progress.Attending weekly / monthly meetings for WIP, Engineers tool box talks, health and safety meetings.Liaising with clients to log repairs / orders and delivery specifications onto bespoke database and arranging appropriate appointments with residentLogging jobs and dispatching to the relevant engineer / allocating and organising their diariesLiaise with suppliers and in house engineers to ensure works are carried out to specification Ordering materials for engineersLiaising with residents / clients / contractors and surveyors to provide regular updates on repairs Closing down repairs (updating notes) on inhouse database using KPIS and utilising the correct SOR codesProviding daily and weekly updates / reports to clients on completed and outstanding repairsAttending and providing feedback weekly monthly meeting with clients and internal ManagementAllocate reactive and planned maintenance tasks to correct resourceLog all helpdesk interactionsInform management of recurrent problemsManagement of statutory documentation and deadlinesFollow up with clients to ensure complete resolutions of issuesArranging access for subcontractors / visitorsPlanned preventative management
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