Senior Compliance Monitoring Officer

Location: Kingston upon Hull, East Riding of Yorkshire, United KingdomAre you an experienced Compliance Monitoring analyst that’s worked within a heavily regulated environment? Do you have the confidence to make decisions and challenge where necessary? Are you looking for your next step up? If you’ve answered yes, then you could be the right person to join our growing Compliance team in either our Kings Hillor Hull office!What you can expect as a Senior Compliance Monitoring OfficerSalary of £40,000Hybrid from your nearest office and ad hoc travelNot only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.At Cabot, we are all about our people. As part of our team, we will be there to support you, offer guidance and work in unity! We are looking for someone who can work independently and to their own initiative but enjoys being part of a sociable and high energy team.You will be responsible for completing complex end to end reviews to ensure our business is being compliant. You need to be confident in checking and challenging any risk you may identify at any point in the process, and ensure you are priotising your work effectively. To excel within this role, you will need to be adaptable, tenacious, and organised. You will be coaching and supporting the Compliance Team and represent the team in internal and external meetings and events.What you’ll be working on:Delivery effective monitoring and analysis of operational functionsIdentifying areas of improvement, and working collaboratively to make recommendations for changesPlanning of monitoring activities, and designing the annual compliance monitoring planConducting comprehensive assessments of real customer journeysSupporting and conducting complex thematic reviews as part of the programmesResponsible for the completion of monthly recommendation/action reportingWriting reports to feedback directly with relevant stakeholders, identifying any issues or trendsDelivering fully maintained work programmesCompleting complex investigations on suspicious activityUndertake horizon scanning and prepare gap analysisWe are looking for someone with:A good understanding of Financial Conduct Authority (FCA) as a regulatorAbility to identify risk and recommend actions to mitigate risks identifiedAbility to communicate effectively at all levels within the business, both verbally and in writingCustomer focused with ability to develop and maintain effective business relationshipsA proven track record of building and developing effective working relationshipsPrevious experience in a conduct risk, compliance monitoring and / or call quality roleWhat happens next?If this sounds like you and you’d like to join our company then apply now!Working for Cabot:You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.**At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK**
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