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Senior Claims Manager

Posted 24 days ago

  • London, Greater London
  • Any
  • External
  • Expires In 2 months
Fabulous opportunity for a senior claims handler looking for a step up into management. You would join a growing team that handles claims made against professionals. The team handles claims on behalf of leading insurers, acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution.
Working with the Head of Claims and other team members, you will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers managing resources and capacity. You will also be responsible for compliance with service levels, data accuracy and quality. You will oversee the day-to-day relationship on particular accounts with clients and internal/external stakeholders. The role requires excellent client relationship management skills alongside the ability to manage and coach a dynamic team. Customer service skills are crucial in order to deliver excellence in respect of the claims experience to insureds and brokers.
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