Senior Change Manager - Process Optimisation & Digitisation - 12 month FTC ›

Senior Change Manager - Process Optimisation & Digitisation - 12 month FTC | Southampton | Aztec Group 6158
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Senior Change Manager - Process Optimisation & Digitisation - 12 month FTCJob ID: 4824040003
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Location: Southampton
As part of our Group Transformation Programme, this role will be a member of the Process Optimisation and Digitisation Capability Centre (“POD”). The purpose of this role is to manage and lead the change activities, focussing on change adoption and benefit realisation with a key purpose to enhance our client’s journey and our employee experience.This role will work with the members within the team and wider stakeholders, including our Change Capability Centre to perform the change management activities and telling the story as to how this will benefit our people and our client’s ensuing alignment to our transformation programme in delivering our Target Operating Model. Key responsibilities:Develop and implement change management plans for initiatives within the POD to ensure a smooth and successful implementation of any proposed changeFacilitate the deployment of change across jurisdictions, markets and teams, ensuring that the organisation is ready for change and that all frameworks and materials are complete, ensuring a link with the overall Transformation Management Office (“TMO”) and Change Capability CentreAdopt the change management toolkits and frameworks from the TMO to support the successful implementation of initiatives activities through a structured approach and methodology, adapting where necessary to deliver the size of changeSupport the development of a culture of continuous improvement which will help deliver a continuously evolving and improving client and user experienceSupport the development of communications aligned to the POD initiatives to ensure the wider business is kept up to date, in conjunction with the TMO communications team – bringing different ideas and methods for engaging and bright commsIdentify and manage any resistance to change across the organisation through the development of strategies and frameworks which increase the possibility of success of any change initiativesIdentify risks to the business from any proposed change and developing risk mitigation plans to ensure minimum adverse impact of any changes on the businessEvaluate the impact of any organisational change through structured post implementation reviews, ensuring that future change initiatives are developed using lessons learned and continually evolve the approach to and delivery of change across the wider businessProvide support to Technology and other teams during the testing of new systems, User Acceptance Testing (UAT) and early life support to ensure that any new technology solutions deliver the anticipated benefitsInvolve people in the process of contributing or shaping change plans – create a coherent working change vision which enables people to see clearly in their own minds where the change will take themSkills, knowledge, expertise:Change Management/Programme/Project qualifications with proven use of tools and methodologiesExperience in delivering alternative fund servicing solutions preferable but not mandatoryProven experience leading change management initiatives within a project/ programme at a global level10 + years working in a change environment with demonstratable success in delivering benefits on a projectGood experience in identifying and managing change risksGood experience working in a technology engagement environmentExcellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Energises people to drive change/ growth, highly adaptable to new situations and agile working cross borders or teamsStakeholder management: An ability to communicate effectively with stakeholders across all levels of seniority. Working in cross-functional and cross jurisdictional teams to ensure positive outcomes for clients and people.Influencing and relationship building: proactively builds productive and open and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes.Delivering results: remains calm, effective, and positive even when under pressure; takes ownership for delivering outcomes and is highlight pragmatic and action orientated.Initiative and problem solving: identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk.Change Management & Adoption: ability to focus on the human side of change by building and delivery change management strategies and plans to increase adoption and the success of the acceptance of benefits.We will provide the training, both in-house for relevant technical knowledge and also for professional qualifications to enhance both your professional development and ability to provide sound accountancy services. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients are at the heart of what we do. Apply now >
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