Senior Associate, Business Operations & Strategy (f/m/d)

Senior Associate, Business Operations & Strategy (f/m/d)Contentful is looking for a Senior Associate to join the Business Operations and Strategy (BOS) team to help scale our business.As a thought partner to senior management, you will work closely with teams across the organization to understand business performance, set strategy, and drive business growth.This role is dedicated to supporting the Product organisation in setting and operationalising strategy.What to expect?As a member of the BOS team dedicated to Product, you will become a trusted advisor to Contentful’s executives and functional leaders, particularly our Chief Product Officer and Chief Technical Officer, and work on high-impact, top priority issues facing the business.Projects and responsibilities may include:Being the business partner to product leaders: identifying, surfacing and strategising around business performance of our Product Lines.Identifying growth, efficiency, and strategic opportunities for the business: conducting qualitative and quantitative analysis to understand business performance, evaluating investments or strategic decisions, identifying and prioritizing actions to take, and communicating insights to senior executivesDriving successful execution: on specific one-off initiatives, or on process or systems improvements that support our Product strategy including cross functional initiatives such Acting as the connective tissue of the company: facilitating cross-product line and cross-functional collaboration, driving and contributing to both specific high-priority projects and regular operating rhythms and business reviewsWhat you need to be successfulBOS team members are strong business generalists with outstanding analytical and communication skills and knowledge of/strong interest in the content platform space. We are looking for candidates with 2+ years of general management experience in areas such as management consulting, investment banking/private equity, BizOps or SalesOps, analytics/strategy, or corporate/business development roles. Data analytics, data science, business intelligence, and program management experience is also valuable, as is experience working with Product teams in a SaaS software company.Expected functional skills:Defines, structures, and frames complex problems and decisions in a simple, actionable wayPerforms accurate analysis on complex data and derives new and actionable business insights based on thisHas experience building complex business models and analyses; ideally proficient in SQL (or is willing and able to learn)Communicates in a structured, clear way and able to influence senior level stakeholdersSuccessfully leads large cross-functional teams with a range of seniority levels (up to C-level)Experienced in driving from business analysis and insights to action: structuring and solving problems, seeking information needed to solve these, conducting analyses, recommending actions, getting buy-in and alignment from leaders and teams, and working with other teams to deliver resultsWhat’s in it for you?Join an ambitious tech company reshaping the way people build digital experiencesFull-time employees receive Stock Options for the opportunity to share ownership and the success of our companyWe value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, education days, and volunteer daysAccess to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challengesUse your personal education budget to improve your skills and grow in your career. Use your physical fitness budget to get away from your desk and support your physical wellnessEnjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties A monthly phone/internet stipend and phone upgrade reimbursement after 2 yearsNew hire office equipment stipend. Get the gear you need to work at your bestWho are we?Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
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