Senior Application Support Engineer

Vertex Search are seeking a mid-senior level Application Support Engineer/Analyst with great coding and problem-solving skills for our FS client in London. If successful you'll be the go-to expert supporting exceptional staff from traders, operations and pricing teams to ensure their technology runs smoothly.
Your Role:
Resolve Complex Issues: Troubleshoot and fix intricate technical problems, providing first and second-line support and escalating when necessary.
Operational Excellence: Work to ensure seamless operation of batch processes which underpin the business functions.
Bridge technology and finance: Collaborate with traders, actuaries, technologists, and more. Prior finance experience is a requirement
Efficiency: Improve system functionality, build tools, and prevent recurring problems.
Mentoring (senior candidates only): Guide junior staff, sharing your knowledge to shape their growth.
Your Background:
4+ Years' Experience: Proven track record in financial services application support.
Deep Technical Skills: Debugging, stack traces, and a client-focused approach.
Cloud Knowledge: Experience with AWS, Azure or GCP.
Coding & Data Skills: Python (or similar) proficiency and strong SQL skills. Need to be able to write more than scripts to be successful.
Team Player: Exceptional comms skills are necessary, with the ability to collaborate with technical and non-technical teams across the business.
Bonus points for fixed income and/or derivatives knowledge.
Minimum of a Bachelor's degree in Computer Science or a related field.
If successful, you can expect the following and more in return
Highly competitive compensation (inc annual bonus) and benefits
Fantastic progression opportunities within the business
Great offices in central London with regular social events
Vertex Search is acting as a recruitment agency on this engagement.