Senior Application Support Engineer

Position Available: Application Support Specialist
Location: Hertford (Full-time, Onsite)
Are you at the forefront of technology?
Join a pioneering team in the retail systems sector. Work alongside industry giants and contribute to a platform that powers some of the most prestigious retail names globally.
What You'll Do:
Elevate Technical Support:
Deliver high-level solutions for complex issues within a rich tech stack including Unix, Java, Docker, and more.
Ensure System Stability:
Take charge of applications both in-house and customer-hosted, ensuring seamless operation and system integrity.
Drive Innovation:
Engage in change management, automate processes, and participate in strategic deployments.
Emergency Response:
Be a key player in our rotational after-hours support team, addressing urgent technical challenges.
Who We're Looking For:
Educated and Experienced:
Bachelor’s degree in Computing, Engineering, or a related field, backed by at least 3 years in a technical support role.
Problem Solver:
Adept at troubleshooting, with a proactive approach to problem resolution and a knack for automation.
Communication Savvy:
Exceptional communication skills, capable of liaising effectively with both technical and non-technical stakeholders.
Technical Proficiencies:
Strong foundation in system testing, Windows/Linux system management, and SQL database operations.
Desirable Expertise:
Cloud Competency:
Experience with cloud environments such as Azure and AWS.
Advanced Networking:
Knowledgeable in networking principles and system administration.
Make Your Mark:
This role is for those who are not just looking for a job, but a career-defining opportunity. It demands your presence onsite in Hertford 5 days a week, offering a chance to be part of a team that’s committed to making a difference in the retail technology landscape.
Ready to take the next step in your career? Dive into a role where you can shine.