Senior Account Manager

Competitive salary and holiday allowance.Form strong relationships with our clients, supporting them to reach their goals.Demonstrate your strong communication skills in a supportive environment.Wagada Digital has a single mission – to provide expert support to our clients whilst offering a positive work culture of learning and fun. Our team is everything to us and our clients flourish on the strong working relationships that we develop. This is a supportive environment where the right staff can grow and develop as quickly as their ambitions will take them. Our team grabs the opportunities that we present to them to learn and develop and our clients thrive on working with an agency with a fantastic team environment.What’s The Job?You will be part of our Client Services Team, which works directly with our clients, building relationships and developing trust. You will help drive and implement any agreed strategies and work alongside our delivery teams, to ensure that we consistently produce high-quality work that meets clients’ expectations. Working across a range of client accounts, no two days will be the same and you will get to test your skills extensively across a variety of industries.Wagada Digital is a values-based, data-driven growth agency. We don’t look to just meet our clients goals, we want to exceed them and are looking for individuals who share this vision.What do we need?The successful person will create sustainable roadmaps for our clients’ campaigns, assess success and failure and feedback results to your clients. With the ability to always think innovatively and be flexible enough to take the client on a different journey, as required, in order to maximise their investment.Ideally, you will have had a minimum of three years working in a digital marketing environment and in a similar role and have experience of managing multiple accounts, prioritising and co-ordinating all related stakeholders is essential. We will work with the successful candidate to build the role around your skills and experience to ensure that it is rewarding and you are constantly learning.You’ll be:– Experienced and knowledgeable in account management and tactics behind digital marketing– Be resilient enough to challenge clients and have difficult conversations, when not everything goes well.– Analytical to assess the success or failure of campaigns– A team player– Keen to learn new skills. Every day will be a learning day!– Willing to share your knowledge and expertise with the rest of the team– Someone who embraces success and failure equally – there’s no room for egosYou’ll have:– Strong communication skills with external stakeholders and the internal team, whether through email, telephone or face-to-face meetings.-Ability to effectively manage key retainers and projects with our delivery team but also manage the expectations of the client.– Experience in account management, understanding how to build and maintain the trust of clients– Commercial acumen, understanding the needs of our clients and being able to identify and act upon key cross-selling opportunities– A desire to see our clients succeed– A growth mindset – you’ll be aware of your strengths and weaknesses and willing to work on themWhat you’ll get– Generous holiday allowance starting at 23 days plus bank holidays, rising to 30 days– A 4-day week on the last week of the month (10 extra lie-ins a year!)– Flexible working opportunities– A competitive salary and bonus of up to 10%– Opportunities to train and develop, go to conferences and share your knowledge with others– Proactive career development – we’re a growing company and love to see our team growwith us– Company nest pension– Company healthcare scheme– Maternity and paternity benefits, plus flexibility for parents to make sure that you never miss the school play– Innovative, exciting and supportive environment– A fun, friendly team environment: twice-yearly team nights away, team socials and lunches, charity events, a great deal of banter and a healthy competitive spirit.Send us Your CV Name
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