Senior Account Executive

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Overview
We're looking for individuals who have experience of executing client projects in an account, ensuring high quality that exceeds client expectations and ensuring projects are delivered on time and to budget. If this sounds like you read on!
FULL TIME
UK
ABOUT LUCID GROUP
Lucid Group are a multicapability global healthcare communications company. We partner with the pharma and biotech industry to deliver pioneering solutions that change behaviour, improve clinical practice and advance health outcomes.
Our pioneering spirit and people-centric approach means we create deep, durable partnerships with our ambitious clients to inspire behaviour change by exploring creative solutions and designing compelling experiences that empower the recipient to learn, understand and act.
By combining our capabilities and applying them at the right time we can better understand and fix healthcare problems with outcomes-led solutions, expertly executed to deliver life-transforming value for everyone.
Responsibilities
ABOUT THE ROLE
A Senior Account Executive is a member of the Client Services team responsible for supporting the execution of client projects in an account, ensuring a high-quality delivery that exceeds client expectations. In this role you will support with client communications and financial management of assigned project(s) ensuring projects are delivered on time and to budget.
The Client Services team partner with our Medical Writing team and are responsible for the delivery of projects for our clients. The Account Management team work with available in-house expertise such as our creative team but also with third-party suppliers, and provide appropriate direction, ensuring projects exceed client expectations and are delivered to budget.
A Senior Account Executive at Lucid is responsible for:
Delivering and continually improving the account administration and support to internal and external clients
Understanding any roadblocks and providing solutions
Understanding client's key messages and positioning
Building strong working relationships with our clients
Contributing to proposals for our clients and articulating Lucid's strategy
Attending appropriate client, ensuring they build confidence in the service Lucid provides
Ensuring we exceed all clients' expectations
Ensuring all projects deadlines are met, being clear on all details and requirements
They are ambassadors for Lucid Group, helping build the profile and client base of the Company.
Qualifications
WHAT WE'RE LOOKING FOR
Essential Criteria:
Experience working in a fast paced environment
Analytical and proactive mindset
Experience in managing multiple projects and meeting deadlines
Desirable Criteria:
Experience within the medcomms/healthcare industry
Experience working on innovative strategic programs for clients
Life Science degree
Experience in building strong client relationships
Experience problem solving and providing solutions
Experience within an account management role
If you look at this list and feel you don't meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at Lucid Group either now or in the future, together we can build more inclusive workplaces.
WHAT'S NEXT?
Following your application a member of our Talent Acquisition team will review this against the criteria of the role. We will then contact you to learn more about you and your experience before sharing your details with our hiring teams.
During our interview process you will typically have a first stage Teams call with the manager for the role that focuses on your experience, getting to know each other and understanding what you are looking for with your next career move.
Our final stage includes an interview, either virtually or in-person, where you will meet with a couple more individuals from across our teams, plus complete a task ahead of meeting with the team that is related to the role you have applied for e.g. a case study, or a writing exercise.
We then hope to get back to you with an outcome within a few days of your interview! The Talent Acquisition team are on hand throughout your whole interview process for any questions that may arise.
BENEFITS OF WORKING WITH US
Our culture is fundamental to the delivery of transformation. Harnessing the talent and ambitions of those we work with empowers us to deliver our magic. On top of this, our benefits include:
Private family healthcare
Family friendly policies
Contributory pension of up to 5% of basic salary Lucid contribution
4 x basic salary life assurance cover
25 days' holiday plus bank holidays, plus 3 Christmas closure days, and a celebration day of your choice
Flexible holiday buy and sell scheme
Cycle to work scheme
Discretionary bonus
Flexible working
Employee discount platform with offers at 900+ retailers
Season ticket loans
WHAT DOES IT MEAN FOR US TO BE LUCID?
At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity, where we can all be ourselves, make real connections, and enjoy the work that we do. Together.
We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities.
Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.
The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.
Compassionately Human: We think about the human impact of our actions
Accountable Allies: We are the go-to strategic partners for our clients
Invent with Intent: We create meaningful solutions to solve real problems
Courageously Curious: We challenge ourselves to think disruptively
We are an Equal Opportunity Employer and welcome applications from all backgrounds and identities. We are committed to providing an inclusive recruitment experience to everyone.
This commitment to inclusion is explicitly inclusive of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability.
As part of our commitment to recruiting and supporting colleagues with disabilities Lucid Group are a committed member of the UK Government's Disability Scheme, supporting people with disabilities provides us with access to a wider talent pool and enables us to be a force for good in the world by creating fair and equitable access to employment opportunities. Aligned to this scheme we commit to ensuring our recruitment process is inclusive and accessible by:
1) Offering a guaranteed interview to candidates with disabilities who meet the essential criteria for the role
2) Anticipate and provide reasonable adjustments
3) Support any existing employee who acquires a disability or long-term health condition
If you wish to apply under this scheme please indicate so when asked on our DEI page which will appear as part of our job application process.
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