Securities Services Operations - Transformation - Program Management - Executive Director

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Job Description
This is a fantastic opportunity to grow your career in Program Management. If you are a high-performing and experienced Executive Director interested in assuming a key role in the successful delivery and execution of the operations strategy globally, then this job is for you! Our Securities Services Operations Transformation team is embarking on a strategically important global, multi-year program to improve operational scale and efficiency and drive improved margin and profitability for the lines of business.
As a Program Management - Executive Director, in the Securities Services Operations - Transformation team you will be instrumental to define the strategy, develop execution plans and manage change programs across Product Development, Operations and Technology stakeholders. In this role you will also have a chance to use your strong communication skills combined with outstanding executive presentation skills, with the ability to bring people together and face off to colleagues at all levels of the organization.
Job responsibilities
Leads and manages end-to-end projects, from initiation to implementation, ensuring adherence to timelines, budgets, and quality standards - Project Management
Collaborates with key stakeholders and clients to understand their requirements and expectations, ensuring that deliverables meet their needs and enhance overall client satisfaction - Client Engagement
Identifies and mitigates potential risks throughout the project lifecycle, ensuring compliance with relevant regulations and internal policies - Risk Management
Provides guidance, direction, and support to project teams, promoting a collaborative and productive work environment - Team Leadership
Identifies, continuously, opportunities for process optimization, efficiency gains, and automation to enhance operational performance - Process Improvement
Develops and maintains comprehensive project reports, metrics, and KPIs to provide insights into project progress and performance - Reporting and Analysis
Collaborates with technology teams to integrate innovative solutions into the securities services operations landscape, ensuring seamless integration and alignment with business goals - Technology Integration
Works closely with external vendors to ensure service excellence and timely delivery of outsourced components, while effectively managing vendor relationships - Vendor Management
Facilitates smooth transitions during system upgrades, process changes, and organizational restructuring, ensuring minimal disruption to operations - Change Management
Stays abreast of industry trends, regulatory changes, and emerging technologies within the securities services domain to provide strategic insights and ensure JP Morgan's competitiveness - Industry Awareness
Required qualifications, capabilities, and skills
Bachelor's degree in Finance, Business, or a related field
Proven experience as a Portfolio/Program Manager or in a similar leadership role within securities services operations or financial services
Strong understanding of securities operations, including fund asset management, settlement, custody, and corporate actions
Exceptional project management skills, with a track record of successfully delivering complex projects on time and within budget
Excellent communication and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders
Proficiency in data analysis and the ability to draw actionable insights from complex datasets
Demonstrated leadership capabilities and the ability to inspire and motivate teams to achieve their best
Demonstrates a positive 'can-do' attitude' and contribute to an energetic and motivated team environment with a strong sense of urgency and work ethic
A team player who is flexible and can maintain both a positive attitude and high level of performance in demanding/time-sensitive initiatives
Preferred qualifications, capabilities, and skills
Advanced degree such as Masters Degree, MBA, CFA or relevant certifications
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
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