Secretarial Services Manager

Leading and expanding US LawFirm is seeking a Secretarial Services Manager for their stunningLondon offices. This position will oversee and manage the dailyoperations of the Legal Assistant, Legal Technology, Records andSecretarial Departments.HybridWorking 4/1 splitNewly created role with lots of autonomyExciting time to join a rapidly expanding firmThe role will see the Secretarial Services Manager managingtraining and development, organisational planning and processimprovement. Duties of the Secretarial Services Manager:Assess, assign, manages, train, evaluate & schedules staffin the Legal Assistant, Legal Technology, Records and SecretarialDepartments.Coordinates and oversees daily operations,assignments and work flow within relevant departments.Consults with attorneys and devises departmental assessmentplans to assure proper daily and long-term work flow and assignmentsof attorney / secretarial teams.Actively monitors individualand department utilisation and productivity.Work withvarious department managers in the London office to further integratethe overall operational impact of relevant departments.Consults regularly with overseas offices.Providesleadership and continued professional development guidance andmentorship, including the advancement of training initiatives.Collaborates with the London management teams to increasedepartmental efficiency, strengthen employee knowledge and abilities,improve leadership and maintain high level service support toattorneys and clients.Ensures current knowledge of Firmpolicies and practices for staff, current knowledge of industrytrends, and continued professional development for staff.Oversees employees' work performance and provides guidance inthe resolution of problems.Monitors time, attendance,overtime and expense reports to ensure accuracy and compliance withFirm policies.Requirements of the Secretarial ServicesManager:Minimum of10 years relevant administrative management experience in a law firmand/or professional services field.Current knowledge of lawfirm administration and department trends and techniques.Working knowledge of litigation matters and corporatetransactions with litigation support/legal technology experience.Demonstrated knowledge and experience with leading andsupervising others.Effectively employs coaching and problemsolving techniques.Proven ability to effectively lead,coordinate and implement projects, processes and change management.Strong technological skills, including MS Word, advancedExcel, PowerPoint, and project management and database applications.Knowledge and implementation of the annual budget process.
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