Second Line Support Engineer

Job Description📑Role: 2nd Line Support Engineer🗺️Location: Dudley💰Salary: £30,000 - £36,000✅Skills: 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTuneMy client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line.Requirements:Proven experience as a 2nd Line Support Engineer or similar roleStrong understanding of operating systems (Windows)Excellent analytical and problem-solving skillsAbility to communicate effectively with both technical and non-technical audiencesCompliance and User practicesIntune experienceSomeone with a "can - do" attitude will be needed for this role, so if that sounds like a bit of you, keep reading 👀What's in it for you:Starting salary up to £36,000Access to company carGreat training - Azure and other cloud technologies training providedHours returned in lieu if you're required to work out of hoursProgression to managementPlease note: due to the nature of this role, the requirement is 5 DAYS A WEEK ON SITE!Also, no sponsorship is provided with this role.If this role is of interest to you or anyone you know - get in touch 📞📩🖥️