SCHEDULER

Planner / Scheduler

Searching for a Planner / Scheduler. You will be reporting to direct delivery manager you will be responsible for the scheduling of work for a team of mobile engineers within a geographical region ensuring jobs are scheduled to mobile team in a timely and workable manner.

Working as part of the scheduling planning team, taking responsibility for a geographical region ensuring jobs raised from site via the client call desk and are scheduled to mobile engineering team in a timely way, reacting to urgent jobs as and when they come in to ensure attendance , ensuring mobile team are fully utilised , other admin duties such as planning team holidays.

Responsibilities for Planner / Scheduler:

• Develop a good understanding of the mobile FM team and their delivery of work.
• Develop a good working relationship with team leader and mobile technicians within your designated region.
• Ensure good levels of communication are in place between your self and all other team members both by Email and verbally.
• Have a good understanding of IT systems Excel is a must Vnexus is desirable but will be taught if not.
• Develop a good knowledge of the skill base and ability of the mobile engineers within your region
• Ensure jobs are allocated to the mobile team in a timely manner to achieve agreed SLA
• Ensure daily workable schedule is in place for each engineer your region.
• Understand the importance of and ensure each engineer has a full daily work schedule
• Develop a working relationship with the client call desk to promote a team working approach to ensure smooth delivery of services.
• Have a flexible approach to urgent requests from the client and ensure urgent business critical and HSSE jobs are attended within agreed SLA
• Manage levels of overdue and on hold jobs for your region and keep to a minimum.
• Work with team to agree and allocate leave in a planned manner to ensure resource is available to provide expected service levels keeping holiday planner up to date.
• Assist on other regions to cover holidays / sick leave of other team members when required..
• Attend project or meetings when appropriate to understand and appreciate other areas of the Shell delivery team

Requirements for Planner / Scheduler:

- Experience within Facilities Management is Essential for this role

- Level 3 Qualification

- Experience within Planning & Scheduling

- Team Working

- People Management

- Innovation

- Effective Communication

- Customer Service

Well established and reputable company who are continuously busy and fast growing with an incredible team!

What we offer for Planner / Scheduler:

- 40 hour week

- Start Time: 8am

- Weekly Pay

- Pay �12 to �13 P/h

If you want to hear more about this Planner / Scheduler role please apply with an up-to-date copy of your

CV or contact Victoria Mehmet in our London Office on (phone number removed) or email at (url removed)