Salesforce Administrator

Barchester has a brand new opportunity for a Salesforce Administrator to join our IT Business Systems team. We are looking for a proactive individual that can help us as part of the implementation project, as well as continually enhancing our Salesforce platform post implementation.
Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions and reports with user satisfaction a priority.
This is a permanent, remote position. We are offering an impressive rewards and benefits package, including:
• Competitive starting salary
• 25 days annual leave, plus bank holidays
• Ability to work from home
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
• Confidential and free access to counselling and legal services
Required experience and qualifications:
• 1+ years’ experience as a Salesforce or CRM Administrator
• Proven experience of working in a technical support role
• Excellent communication and relationship-building skills with staff at all levels
• Experience of providing training to end users
• Problem-solving and strong analytical ability with orientation for detail and accuracy
Role and responsibilities:
• User and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Provide user support to stakeholders and provide communication of platform changes to end users
• Contribute to data management to ensure Salesforce data quality, running checks and automations where necessary
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• Design and create custom reports and dashboards to provide insights into key business metrics.
• Provide cross-functional user training post implementation
If you’d like to use your Salesforce expertise in an organisation that provides the quality care you’d expect for your loved ones, this is an empowering and rewarding place to be. You’ll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.