Sales Support Manager

We have an exciting opportunity to join our global client as a Sales Support Manager within a growing business in Warrington.The Sales Support Manager is instrumental in ensuring the sales support team runs smoothly on a day-to-day basisThis highly varied role requires a passionate, motivated, self-starter. You will initiate the coordinationand implementation of processes and procedures and frequently have responsibility for specific projects and taskThe role requires a hands-on individual with the skills and experience to deliver excellent customer service tointernal and external customers and support the global sales team to ensure the success of theorganisational and the company, whilst being able to perform the duties of the team as well as the manager's role.The Sales Support Manager will have experience in preparing reports and presentations, a good knowledge of Exceland practical experience and knowledge of a CRM Database Software package with good customer service and communication skills.ResponsibilitiesThis role covers a variety of responsibilities, including but not limited to:• General day-to-day Line Management of the Sales Support team, organisation and delegation of theirworkload.• Ensure customer and Partner requests are handled quickly and efficiently.• Ensure Price lists and pricing tools are maintained and updated as required.• Oversee the preparation of Sales documentation such as Proposals and Statement of Work.• Develop and maintain processes and procedures to improve sales support and performance generally.• Participate and contribute effectively in sales team meetings.• Utilise and maintain CRM system to manage sales opportunities and provide Weekly/Monthly KPI Reports.• Manage the renewal, quotation and invoice process.• Carry out detailed data analysis on Sales Support activity and manipulate data as required using Excel.• Provide Bid Management, coordinating on RFPs / RFIs / tender opportunities.• Plan, structure and progress the management of client handover to Operations following receipt of apurchase order.• Liaise with the global sales team to understand the full operational requirements and ensure these areachieved and maintained.Key Skills and Experience• Be a quick learner who enjoys a challenge and is looking to grow your career with an exciting company.• Be passionate, work well under pressure and be driven by achieving.• Have strong organisational skills with great attention to detail and the ability to multi-task.• Be very good at prioritisation of skills to balance key priorities.• Be comfortable with Accountability and Responsibility and want to provide leadership in everything youdo.• Have experience in managing multiple stakeholder groups and balancing diplomacy and tact withassertiveness.• Be energetic, determined, positive, goal-focused and consistent - even under pressure.• Be able to build trust and demonstrate integrity in all circumstances.• Have an understanding of IT.• Have previous experience in reporting and analysing reports• Have a sound knowledge of Microsoft Office.• Have practical experience withCRM Database softwareThis is an office-based role Monday - Friday - Hybrid working is not optional - please consider this before applyingSalary is negotiable for the right personExcellent benefits Inc - Parking, Gym, Bupa, 25 days holiday + BH + Holiday buy schemeHorizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy
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