Sales Support Executive

GLORY are looking for an experienced Sales Support ExecutiveAre you a motivated individual looking to strengthen your career in supply chain? Are you interested in working for a company with operations across the globe? Then GLORY has the role for you!We are now looking for a Sales Support Executive to join our busy team! This is currently a hybrid working role, so you would be able to work from home 2 days a week.Company OverviewAs a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement, and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business. add to their business.We pride ourselves on customer focus, solution quality and our great team. We are growing and diversifying and are looking for talented people who are passionate about what they do and want to contribute to the next phase in our company’s success.What will you be doing?Commercially astute, the Sales Support Executive acts as part of the sales cycle by being the first point of contact for group of customers for sales, order enquiries, order admin logistics, and covering the supply of products through ERP systems. Manages orders from initial enquiry to final delivery to customers’ sites within agreed lead times, by taking a proactive approach to the process. You will also be supporting the Sales Manager in their role to optimise sales and customer service.Main responsibilitiesManage all order entry activities for global operations. Activities include but are not limited to:Customer order management and system input, order inquiries and follow-up shipment scheduling and processing, customer contact.Work with freight forwarders to ensure proper customs clearance and documentation are issuedCoordinating with other departments: credit control, planning, and inventory.Proactively manages customer accounts, ensuring timely acknowledgment of customer orders, managing order quotations in agreement with the Sales ManagerHelp coordinate credit maintenance, including proactive coordination of payment activity and compliance with customers’ Letters of Credit.Identifies, expedites, or escalates any issues likely to impact agreed delivery datesIdentifies and escalates technical issues, ensuring that these are resolved through the appropriate channelsAd hoc customer reporting for Sales ManagerAny other tasks as required to ensure the effective operation of the role and the whole departmentAttending team meetings and sharing best practices with colleaguesEducational
Qualifications/Training Desirable but not essential understanding and Using Letters of CreditStrong familiarity with ERP systemsDesirable but not essential understanding of Logistics skills - Incoterms2000Required Skills and CompetenciesExcellent communication, interpersonal, and numeric skills.Able to work under pressure and to deadlines.Self-starter and team player.Ability to develop and maintain relevant product knowledge.25 days' holiday a year with the opportunity to buy up to five additional daysCompany pension schemeOngoing training and developmentPrivate medical insurance for all employees (enhanced membership can be purchased for other family members)Dental insurance for all employeesLife assuranceEmployee assistance programmeEmployee Wellbeing events and Mental Health First AidersEmployee My Benefits portal offering an extensive retail discountGlory SpiritsThe Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:Value Creation - strive to create value for customersSelf-Starter - understand the objectives of your own work and are proactive in achieving goalsCollaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goalIntegrity - understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethicsOwn Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.Third Party AgenciesUnsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.We are growing, we are hiringSend me alerts about jobs like this.Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .Job OverviewID:1073827Date Posted:Posted 5 days agoExpiration Date:23/04/2024Location:CompetitiveSend me alerts about jobs like this.Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .ShareComplete the form below to send this job to a friend.Job LocationComplete the form below to report this job.
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