Sales Support Administrator

Sales Support AdministratorAs a Sales Support Administrator within John Clark Motor Group, you will have a pivotal role within our business. You will have an active part in the sales process to ensure the required documentation for vehicle sales transactions is completed correctly and compliantly before handover of the vehicle to our customers. You will remotely assist customers through the post order journey smoothly and professional at all times going that extra mile for our customers.Responsibilities of Sales Support Administrator:Respond to all vehicle sold orders in Dealer web/EnquiryMax and check initial complianceConfirm to branch they are correct or advise if further work needed by Sales Exec/Sales ControllerRemotely contact all customers via iStoreDocs to ensure all required documentation is sent and received by customer. These will include Vehicle Order Forms, GAP Quotes & Finance E-Sign linksEnsure all documentation requiring signature is action and received backEnsure Finance agreements are E-Signed and returned to activate finance pay-outPerson Specification of Sales Support Administrator:Good standard of literacy and numeracyMotor industry experience preferred within an administration rolebanking/customer services experience preferredGood level of IT competency including use of databases and MS OfficeGood organisation and diary management skillsGood telephone manner although most work will be onlineAdaptable to respond to varying workloadsRespond to deadlines and working under pressure to meet theseThis is an excellent opportunity for a well organised, professional candidate with a strong work ethic looking to join a fast moving and forward-thinking company where you can grow your future.Hours: Full Time (9am – 5pm)In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits.Preferential rates on vehicle parts purchases and servicing.Industry leading discounted Employee Car Scheme30 Day HolidayAward winning In-house and manufacturer trainingCycle to work schemeState of the artsdealership standardsHigh earning potential through commission or bonusSome roles offer company carLife assuranceGroup contributory pension schemeCareer development opportunitiesSo… What happens next?Like the sound of this position? Once applied, our Recruitment Team will review your CV. If suitable, a member of the team will contact you to advise your CV has now been sent to the hiring manager.Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application. Benefits:Highly Competitive with excellent benefits
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