Sales Support Administrator

Are you an enthusiastic and confident
Sales Support Administrator?
Do you put the customer at the heart of everything you do and have a true passion to provide a second to none customer experience?
At Gem Scientific - part of the SLS group, a leading distributor of laboratory equipment, consumables, and niche test kits, we are looking for a highly motivated and experienced
Sales Support Administrator
to join our team in Batley, West Yorkshire.
This is an exciting opportunity join our small and friendly team to support our current customer base. You will be the key contact for numerous long-standing Gem Scientific customers, responsible for enhancing the customer relationship.
Key responsibilities:
Communicating with existing customers to understand their needs and requirements and identify sales opportunities.
Cross-sell and up-sell additional services and products.
Manage all opportunities through the company CRM, and close deals to secure revenue.
Actively make sure that customers are satisfied with their purchases.
Clearly communicate customer requirements internally to ensure customer and company expectations are met.
Collaborate with the Sales Team to implement the company's sales strategy to achieve company objectives.
Produce an action plan for sales activity that is to be regularly updated.
Understand each customer'...