Sales Strategy & Operations Manager

About Builder.ai
We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.
Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.
Life at Builder.ai
At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.
Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.
In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild
About the Role
As a Sales Strategy & Operations Manager at Builder.ai, you'll play a pivotal role in driving the strategic direction and operational efficiency of our sales team. You'll work closely with sales leadership to optimise processes, analyse performance metrics, and develop strategies to accelerate revenue growth. The ideal candidate will be strategic, analytical and process-driven, who can think outside the box to identify and execute initiatives that drive efficient revenue growth and operational excellence, partnering with cross-functional teams to deliver results.
Why You Should Join
This is a great opportunity for anyone looking to join a fast growing tech scale-up at the forefront of digital innovation with a global footprint. You will be part of a dynamic, entrepreneurial team and will work closely with experienced sales leaders and cross-functional teams such as analytics, growth, finance and marketing to drive impactful initiatives. You will play a key role in building the revenue operations function and optimising the sales, revenue and growth engine. This role offers the opportunity to make a significant impact on the company's growth trajectory in a collaborative and supportive work environment that values creativity, diversity, and continuous learning.
Responsibilities:
Develop and implement sales strategies to achieve revenue targets and business objectives
Establish and lead a sales operations rhythm including weekly reporting, monthly business reviews, pipeline management and forecasting to help sales teams meet their targets
Drive Sales performance management via analysis (scorecard) & reporting incl. win rate by category, deals by stage and through-flow, won deals time to revenue, deal performance
Analyse sales performance data to identify trends, opportunities, and areas for improvement
Design and optimise sales processes to enhance efficiency and effectiveness
Manage sales operations, including forecasting, pipeline management, and sales reporting
Collaborate with marketing, analytics, product, and finance teams to align sales efforts with overall company goals
Provide insights and recommendations to sales leadership based on data-driven analysis
Mentor and coaching sales team members to drive performance and professional development
Define, implement and optimise core sales processes, ensuring that the teams adhere to guidelines and driving efficiency improvements through process improvement and automation
Partner with the Finance team on setting revenue and sales targets, and with the Analytics team on developing dashboards to measure sales performance
Lead the identification, coordination and removal of performance obstacles for faster delivery to support sales and client retention efforts
Requirements
Bachelor's degree in Business Administration, Finance or a quantitative field; MBA a plus
5+ years relevant experience in sales or revenue operations in B2B SaaS / B2B tech, ideally in a high growth environment
Strong analytical and problem solving skills, with advanced proficiency in data analysis tools such as Excel or Tableau
Proficiency in Salesforce or other CRM systems, as well as sales automation and revenue intelligence tools. CRM implementation experience preferred
Strong project management and process optimisation skills
Demonstrated ability to develop and execute revenue-driving sales strategies in a fast-paced environment
Strategic thinker with a results-oriented mindset, adaptable to changing priorities and business needs
Excellent influencing skills, able to engage and gain commitment from peers and an extended stakeholder community
Superior communication and written presentation skills
Benefits
Attractive performance related quarterly bonus
Stock options in a $250 million funded Series D scale-up company
Hybrid working
24 days annual leave + bank holidays
2 x Builder family days each year
Time off between Christmas and New Year
Generous pension contributions
Private medical & dental insurance provided by AXA
Access to our Perkbox