Sales Office Manager

Working with us provides great benefits, including:
Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
50% off Food & Beverage at all our Hotels & F&B Venues
Spa Discounts at our venues with a Spa
Retail, Cinema & Leisure Discounts
Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more!
Monthly Star of the Month Awards
Long-service Awards, that start after 1 year of service
Recommend a Friend Incentive Be rewarded for referring someone you know!
Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year.
Pension Scheme
Other incentive programmes that run throughout the year
About the role
As the Sales Office Manager, you manage the internal sales team and ensure growth of sales, margin and profitability within the hotel in order to achieve or exceed the departments' budgeted revenue and profitability, whilst maintaining quality standards and high levels of customer service.
You will also work closely with the Sales Manager / Director and Cluster Revenue Manager to drive revenue from both existing local clients and new organisations.
About you
You will have a proven track record in a sales environment, knowledge of how to manage others and a can-do attitude. Candidates must be driven to achieve and able to lead others towards high-performance levels across all KPI's. If you have a flair for customer service, developing others and are looking for a stimulating and challenging role, this would be the opportunity for you.
About us
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
This is a very exciting time to join us following a recent multi-million pound refurbishment restoring the hotel back to its former glory! A palatial and stately Victorian property, DoubleTree by Hilton Harrogate Majestic is a Harrogate landmark, set in 8 acres of private gardens in the heart of this elegant spa town. Built at the height of Harrogates prosperity in the 19th Century, DoubleTree by Hilton Harrogate Majestic is a grand, opulent base from which to discover the towns many fine buildings, excellent shops and beautiful parks and gardens, or head out into the magnificent Yorkshire Dales National Park.
Benefits
Hilton Honors Team Member Scheme / Staff Rate
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Cycle 2 work scheme*
Free use of Gym
* apply to positions above minimum wage

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