Sales Executive

Job DescriptionVenue Events Sales Executive, The Mermaid London, EC4VSalary: up to £35,000.00 (DOE)Do you:Love to say yes to big ideas?Want to work in an awesome venue that brings experiences and events to life?Have the ability and drive to think outside the box?Are you an amazing team player?Then we:Would love to talk to youAnd would love to see your CV!What can we give you?33 days holiday (including Bank Holidays)Well-being days and a day off for your BirthdayFlexible working hoursBonus scheme - earn up to 15% of salaryPrivate medical coverSubsidised lunchCompany pension schemeWhat will you be doing?Driving revenue by selling the Mermaid London as an event venue through converting enquiries into leads, upselling events, and managing the relationship pre-arrival. To liaise with clients, post-event, and maximise opportunities for future business. Acting as an ambassador for the venue, you will ensure that a positive brand image is strengthened and maintained in all interactions with customers.Your ResponsibilitiesIn conjunction with the sales manager and sales team, implement The Mermaid London’s sales strategy to drive revenue and business growth.To achieve with your colleagues the yearly budget set by the senior team.Achieve and exceed individual targets set within the quarterly sales meetings or by the management team.Follow sales procedures, ensuring all quotations and leads are responded to within 2 hoursManage a portfolio of existing clients to encourage repeat and new business.Actively follow up on enquiries and bookings to ensure the highest level of conversion and accurately record and follow up on all lost business.Prepare and collate final event details to hand over to the operational team within the correct timeframe period.Attend and support relevant trade fairs/exhibitions as requested.Participate in FAM trips, site inspections and client entertaining as requested.Attend and actively participate in daily sales and quarterly sales meetings.To be proactive, looking at new and lapsed data- cold and warm calling.Conduct regular client site visits and planning meetings.Be fully aware of the pricing structure and maximise opportunity during peak and trough periods.Be aware of key competitors and their strengths and weaknesses versus The Mermaid LondonBe fully aware of the up-selling opportunities to increase sales.Fully aware of market trends and adapting to industry changes.To manage client information through the Rendezvous System ensuring this is relevant and timely.You'll need to excel at:Ensuring good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers.Working with all team members to maintain and develop a positive progressive culture within The Mermaid London.Ensuring that a high level of security & discretion is applied to all high-profile clients and guests, yet maximizing PR opportunities & raising The Mermaid London profile.Adhere to all legal requirements for the business, including license responsibilities, Health and Safety, Food Safety, and Employment Legislation.Undertake any other duties which may be requested by the Line Manager, for which training, and/or an explanation has been provided and understood.It's essential that you have:Two years minimum experience within a similar roleA proven track record of achieving personal sales targetsLondon industry knowledgeClient relationship management experienceA proactive sales mindset*All applicants must have the right to work in the UK to apply for this role. The Mermaid London is unable to provide any form of work visa.
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