Sales Director

Annual Basic: £40,000 - £50,000 (OTE: £58,000 to £68,000)About Optimal:Optimal Maintenance Ltd offers property maintenance to a variety of clients from housing associations to high-end estate agents. As part of our commitment to growth and expansion, Optimal Maintenance Ltd in the process of extending its services internationally, including ventures into the Middle East, specifically Dubai and Saudi Arabia.Optimal Maintenance Ltd offers a professional service covering all types of property maintenance. This could be a carpenter to fit a new door lock, a gas safe plumber to install a new boiler or a full property refurbishment. No job is too small, and, as a result, this means properties receive the care they deserve with a high level of customer service from both office and field staff.Why Optimal:At Optimal, we foster a dynamic and supportive environment where passionate professionals thrive. Our culture is built on a foundation of excellence, collaboration, and continuous growth. We believe in challenging ourselves and each other to achieve greatness while celebrating our successes along the way. Join us and become part of a team that values professionalism, friendliness, and a willingness to learn. If you're resilient, confident, and eager to contribute to meaningful projects, Optimal is the perfect place for you to excel and grow in your career.Main purpose of role:Here at Optimal Maintenance our back-office team ensures smooth sailing for every project, from start to finish, New Business Generation and Relationship Management. Here the resilient, problem-solvers, and the driving force behind Optima's success.Join us and be part of a dynamic team where your skills are valued, your contributions are recognised, and your career is propelled to new heights.As the Sales and Performance Director at Optimal Maintenance, you will be instrumental in driving sales growth and ensuring operational efficiency. Your role will involve overseeing the teams, delivering new business, managing client relationships, and contributing to business expansion through strategic initiatives.RequirementsThe day-to-day role includes responsibilities:Sales Management:Nurture and foster strong relationships with our existing clients, serving as their primary point of contactDiscover, pursue, negotiate, and successfully close new business opportunities within the industry, expanding our client base while ensuring profitability and client satisfactionConduct engaging client meetings and presentations to effectively showcase the value of our servicesCollaborate closely with our talented internal teams to meet client needs and ensure exceptional service deliveryTrack sales metrics, providing regular reports to management, and staying informed about the latest industry trendsDevelop and implement strategic plans to achieve sales targets and enhance overall performanceConduct thorough market research to identify emerging trends, competitor activities, and growth opportunitiesProvide valuable training and mentorship to our amazing team members, enhancing their skills and capabilities in alignment with our organisational goalsEffectively manage the sales pipeline, ensuring timely follow-up on leads and opportunities to maximise conversion ratesConduct regular performance reviews and evaluations for our exceptional sales team members, providing constructive feedback and recognition for their achievementsContinuously review and refine sales processes to improve efficiency, reduce costs, and enhance the overall customer experienceDevelop and implement strategies to enhance client retention, including loyalty programs, customer satisfaction surveys, and personalised outreach effortsIdentify potential risks and challenges in achieving sales targets and develop contingency plans to mitigate risks and ensure business continuityPlan and execute dynamic sales promotions, discounts, and marketing campaigns to drive customer acquisition and revenue growthBuild and maintain strong relationships with key stakeholders, industry influencers, and strategic partners to support our business development initiativesEnsure strict adherence to quality standards and compliance requirements in all sales activities, upholding the reputation and integrity of our organisationAdditionally, you will be responsible for:Overseeing day-to-day operations and administrative tasks, ensuring seamless functioningStreamlining processes and enhancing efficiency through effective collaboration with our exceptional internal teamsMaintaining accurate records using our advanced CRM software, promptly addressing customer inquiriesProviding support to the team as required, ensuring our business objectives are met successfullySkills / Experience / Competence:Required;Proven track record in sales management, ideally within property maintenance or related sectorsStrong verbal and written communication skills for effective interaction with clients and team membersProficiency in negotiation to secure deals and contracts, ensuring profitability and client satisfactionAbility to develop and execute strategic plans to meet sales targets and drive business growthFamiliarity with CRM software for lead tracking, client management, and maintaining accurate recordsStrong analytical skills to interpret sales data, identify trends, and make data-driven decisionsCapability to lead and motivate a sales team towards achieving collective objectivesEffective problem-solving skills to address challenges and make decisions in a dynamic environmentDesirable:Understanding of property maintenance industry trends, regulations, and best practicesFamiliarity with project management principles to oversee sales projects effectivelyProficiency in data analysis tools to extract insights from sales data and support decision-makingKnowledge of marketing strategies to complement sales efforts and enhance brand visibilityStrong networking abilities to build and maintain relationships with stakeholders and partnersWillingness to stay updated on industry developments and emerging technologiesAbility to manage multiple tasks and priorities efficiently while meeting deadlinesFlexibility to adapt to changing business needs and market dynamicsQualities:Customer-Centric MindsetProactive LeadershipAdaptabilityProblem SolverInnovative ThinkingWillingness to LearnTeam PlayerConfident Results DrivenNaturally MotivatedBenefitsCompetitive salary (£40,000 - £50,000) with fantastic bonus schemeEmployee-first culture in vibrant Clapham officesPrime location just a 2-minute walk from Clapham NorthComprehensive induction program and ongoing supportCareer progression growing businessBonus scheme and exciting company events
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