Sales Coordinator

Sales Coordinator circa £24-29,000 + + very dep on experience +Bonus and excellent benefits

Global Manufacturer

Ebbw Vale area

· Newly created role for a Sales Coordinatotor who will be experienced in the sale and support of company products to OEM and Aftermarket customers. You must have experience of working with Customers in a  Manufacturing, Engineering or Distribution organisation. . Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record

Training available as required

· Internal support and maintenance of customer data bases.

· Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues.

· Anticipate possible delays or complications, communicate to management where appropriate and plan strategies to avoid or minimise them.

· Support the Sales Manager in maintaining OEM Customer accounts, including but not limited to: Contract maintenance, maintain and improve OEM margins, preparation of cost and cost analysis

· Preparation of Customer tooling quotes, co-ordination of tooling invoicing and following through to completion of payment

· Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team

· Analyse Customer forecasts on a monthly basis and co-ordinate the internal or Customer communication actions as needed

· Responsible for maintenance of the Info@ e-mail enquiry system and response to general sales enquiries

· Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaint

· Participation and co-ordination of sales promotional activities, including trade exhibitions

· Be able to access and interrogate customer web bases/ E.D.I. scheduling systems.

· Liaison with materials and production departments to define order availability

· Training of other team members in areas of particular expertise

· Occasional customer visits

· Participation of selected NPR / NPI / ECN programmes when required

· Support in the generation of marketing information, including sales material, promotion, marketing intelligence and competitor analysis

Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Ebbw Vale, Cwmbran

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