Sales Consultant

The Vacancy
About You
We are looking to expand our area Sales Team and recruit a results driven Sales Consultant for our development in Stow-on-Wold. Whilst having housebuilder or estate agency experience is advantageous, due to our in-depth training programme, this role could be suited to anyone from a customer-facing background; in industries such as hospitality, travel or retail.
You will need to be customer centric and can foster and deliver a positive customer experience at every stage of the customer journey. We are looking for the right personality for this role which is someone who is reliable, tenacious and ambitious with excellent interpersonal skills.
What the Sales Consultant role involves
At McCarthy Stone we place our customers at the very heart of our culture and core values, as our Sales Consultant you will bring enthusiasm, tenacity, and excellent interpersonal skills to deliver the sales which encompasses lead generation and qualification; developing interest and commitment; negotiating pricing, closing sales; whilst ensuring that the customers remain informed, engaged, and committed through to sales completion.
To be a Sales Consultant at McCarthy Stone, you will need to be an entrepreneurial self-starter who is able to use initiative. Our Sales Consultants often work independently, in charge of managing their own development; taking ownership of their database; organising events and having an input in marketing strategies.
Benefits of joining our sales team:
Financial:
Competitive salary and lucrative commission scheme
Company Car/Car Allowance (annual allowance £4,320)
Company pension scheme
Life Assurance
Professional Subscriptions paid for
Lifestyle/Health & Wellbeing:
Tuesday to Saturday work pattern (Sunday and Mondays off)
24 days holiday (rising to 28) plus Bank Holidays
2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
Colleagues Benefit Booklet with a range of store offers discounts and promotions
Family Friendly Policies
Excellent development opportunities
What do we look for in a Sales Consultant
We understand the importance of our people and invest in training and development ensuring that you are provided with the guidance and support you need to truly realise your potential.
You will have:
Previous customer-focussed sales experience is a pre-requisite, gained within a similar environment, whether that is within housebuilding, hospitality, or care.
Previous experience of outbound calling, coupled with proven conversation rate of visit to reservation would be advantageous
A valid UK Drivers Licence: in the event you are required to visit customers away from the site
You will be:
Results driven, able to use own initiative, think outside the box, multitask, and work to multiple deadlines
Highly competent in questioning and listening - to gain a genuine understanding of the customers' requirements.
Excellent written and verbal communication skills with the ability to adapt style to suit customer needs
Ability to multitask and work to deadlines
Proficient organisation and time management skills
Ability to handle and manage difficult conversations with customers and third parties
All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.
At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
About Us
As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2024, McCarthy Stone operates 534 developments across the UK for more than 24,200 people.
We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.
We are proud to have been certified as a Great Place to Work 2023 as well as making the Great Place to Work Wellbeing list!
Our Customers
The Benefits
24 days annual leave
Pension
plan
Life
assurance
Employee assistance helpline
Health
screening
Eyecare voucher scheme
Long service award
Testimonials
"I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team."
Linda Diamond - House Manager
"Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!"
Andrea Waldron - Senior HR Business Partner
"From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments."
Emily Bishop - Principal Planning Associate
"Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding."
Caroline Craig-cordel - Sales Consultant
"I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time."
Stan Smolyar - Head of Brand
Previous Next