Sales Associate 40 h Fully Flexible Reiss Selfridges

Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
As part of our Retail team, you’ll be joining our concession in Selfridges, London as our Sales Associate, on a permanent, full time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing
Delivering a premium and tailored customer service experienceProviding in depth knowledge of the brand and our productsCommunicating appropriately and effectively with customers, team members and managementMaintaining visual standardsActing as a Reiss Brand Ambassador
What you’ll ideally bring to the role
A passion for premium or luxury productPrevious experience in a customer-facing environmentBe able to see things through the customer’s eyesExcellent customer service skillsFlexibility and ability to adapt to changing prioritiesAbility to work in a fast-paced retail environmentHave excellent communication and interpersonal skillsHave excellent organisational and decision-making skillsBe a team player
Good written and verbal communication skills
What we’ll do for you
Seasonal business wear allowanceGenerous employee discountRewarding commission structureWellbeing and financial support through our Employee Assistance ProgrammeLow monthly cost health support through our medical cash planFitness discountsFamily friendly policies including enhanced parental pay23 days annual leave, increasing to 25 days after 2 years’ serviceEmployee referral schemeCareer development opportunities
Apply now to start your story at Reiss…
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
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