Sales Assistant / Mobile Phone Repair Technician, Hastings, Hawke's Bay

Sales Assistant / Mobile Phone Repair Technician, Hastings, Hawke's Bay
Description
- Attend and assist the companies’ customers with their computer support needs, in a timely and professional manner- To build a strong relationship between the company, its customer and staff, and to build overall goodwill- Assist customers to choose products providing information on quality, characteristics of products, warranties and maintenance.- Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.- Ensure when new stock arrives that it is of correct model, design and quantity.- Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.- Troubleshooting and performing diagnostics to repair mobile phones and computers.- Deal with store level inquiries and complaints, and monitor customer service.- Check that all the products you sell are well displayed.- Ensure that promotional plans are properly communicated to customers in the aim of soft selling.- Suggest methods for improving the client base and expanding the business.- Maintaining health and safety standards and procedures.A successful applicant will:- Work well in a team- Must be able to work on flexible Roster- Must have some experience in Customer Service field- Demonstrate good communication skills- Be computer literate- Show initiative to troubleshoot problems as they arise
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