Sales and Retentions Advisor

Sales and Retentions Advisor
A top UK insurer with ambitious growth plans is increasing head count and looking to recruit a new member for the customer services team. We are looking to hire a Sales and Retentions Advisor on a permanent basis.�The main function of this role is to�sell insurance products, support the customer's online sales journey & retain customers that are wishing to cancel their existing policies.
This role offers Hybrid working and Monday to Friday only.
�Key Responsibilities:�

• Sell insurance policies to to new and existing customers.�
• Maximise sales opportunities primarily through inbound channels however some outbound selling may also be required.�
• Liaising with customers to be able to identify and respond to their needs, resolving queries by liaising with any relevant parties, both internal and external.
• Deliver good outcomes for both customer and company policy.�
• Handle objections effectively, in order to retain customers and offer them the best deals for them.�

Key Skills:�

• Previous customer service experience.
• Sound experience working towards performance and sales targets.
• Excellent telephone manner.
• The ability to communicate effectively.
• An Intermediate level of Excel and Word.

Benefits:

• Hybrid working
• Career development opportunities
• 24 days holiday + one extra day for your birthday and the opportunity to buy 5 more days
• Private Health care