Sales and Customer Service Agent

We have a very exciting opportunity for a Sales and Customer Service Agent based in Woodford. This is a fantastic opportunity for the right candidate to join a Nationwide company working for a fantastic team with masses of opportunity.Job PurposeTo deal with customer inquiries and orders effectively and proficiently. To be proactive in seeking new business and at all times complying with company business controls and health and safety policies.Key Results AreasEnsuring all orders are processed accurately and on time, in full.Ensure customer quotations and customer correspondence are completed professionally.All cash handling must be dealt with in line with company policy.Achieve sales and margin targets of the branch.Target new customers.Follow up all enquiries.Ensure that all held orders are chased and customers contacted for payments.Order back-to-back stock in line with company policies.Help out with stock take.Nonstock and stock purchasing.Knowledge, Skills & Experience RequiredCustomer FocusedProblem-solving ability relating to customer servicePC literateExcellent organisational skillsExperience of working in a pressurized environmentShort learning curveKeen attention to detailAbility to multi-taskHoliday 31 days increasing to 33 with service (including 8 bank holidays)Retirement Savings Plan Matching contribution for less than 4%, above 4% contribution increasing with serviceLife Assurance 2 x salary / 4 x salary in pension scheme
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