Sales Administrator

UK Sales Account Administrator

Cheshire

We are recruiting for an Internal Sales Coordinator to join a well-established client of ours based in the

Cheshire area.� The role sits within the sales support function offering daily support to the sales managers whilst maintaining key relationships with valued clients.

The role is extremely fast-paced; therefore, we are looking for someone who can work well under pressure, is highly organised and extremely detail orientated.� The ideal candidate must have experience in a similar role and is highly proficient in the MS Office suite as well as adapting to new CRM systems.

• You will be supporting the sales managers on a daily basis ensuring key accounts are managed efficiently whilst maintaining strong trusted relationships with clients.


• Responsible for ensuring the aftersales administration is dealt with and completed.�


• Ensuring all client queries are answered in a professional and efficient manner, providing clients with product and after-sales services information.


• Arrange monthly client review visits to review contract performance on behalf of the sales managers.


• Discuss short/Mid /long term plans and volume forecasts with clients on a weekly basis.


• Obtain relevant market information to support the sales process.


• Run reports to obtain sales data forecasts and present data to clients and sales manager.


• Building and maintaining key relationships with all clients.


• Conducting monthly reviews with clients and presenting an overview on the successes and challenges you have face to ensure performance is met.


• Ensuring all sales data/documentation is processed in time.


• Working closely with internal departments and the sales managers to ensure customer sales/demands are dealt with in customer SLA timeframes.


• Responsible for raising customer complaints and resolving them efficiently.


• Support sales managers with client annual contract reviews/performance.


• Dealing with client invoicing issues and liaising with the finance team to manage escalations when payments become overdue


• Support with stock inventory and working closely with the supply chain department.


• Responsible for collecting relevant information on market trends and competitor analyses (volumes, strategies, and performance).

REQUIREMENTS�

• Excellent communication and organisational skills


• Highly numerate / Extremely proficient in the Microsoft Office suite


• Previous experience working in a sales or administration function


• Detail orientated with financial and business awareness


• Excellent customer service skills and strong account management skills


• Driven and self-motivated individual who thrives in target-driven environments.


• Confident presentation skills.