Sales Administrator

Job Title: Contract Administrator Salary: £23,000 + up to £450 commission per month Location: London (Hybrid working) The Bionic Group
At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance. By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’. About the Role
We are looking for a pro-active individual to join our commercial operations department as a Supplier Liaison Advisor (Sales Administrator).
The main focus of the role is to the be the primary liaison between our customers and energy suppliers and ensure that all contracts that are sold go live for our customers. This is an excellent opportunity for an individual to join a high performing team within a rewarding department – offering great personal development and training. Day to day Responsibilities
Liaising with customers and suppliers to resolved issues and delays when a switch of supplier has occurred Working with our customers to obtain missing information essential for a successful contract switch Working with our suppliers to ensure customers terminations have been successfully logged Working through outstanding pending contracts each month to ensure our systems reflect accurate information Recommend process improvement of the back-understanding root cause issues within our processes Training and development of colleagues in both the sales departments and other operational teams to ensure repeat issues do not occur Collaboration across multiple teams and departments to ensure high performance
The Team
The Live Rate team act as the crucial communication link between our customers and our suppliers to ensure that every new contract goes live as seamlessly as possible – Making life radically easier for our customers, while providing world class human service along the way. About You
Experience of working in a
customer-support role Good Excel skills Excellent time management,
attention to detail and multi-tasking skills Experience in contract management
is preferable Proactive approach maintaining a
high level of productivity of all tasks and functions Proven experience of working with
set targets (achievable bonus to be made in the role - up to £450 per
month)
NB: If you have not heard from a member of our Recruitment Team within 14 days of your application, please assume you have been unsuccessful at this time.
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