Sales Administrator

Job Title:
Contract Administrator
Salary:
£23,000 + up to £450 commission per month
Location:
London (Hybrid working)
The Bionic Group
At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.
By creating a one-stop-shop for all business essentials, our purpose is to 'earn the lifetime loyalty of British businesses'.
About the Role
We are looking for a pro-active individual to join our commercial operations department as a Supplier Liaison Advisor (Sales Administrator).
The main focus of the role is to the be the primary liaison between our customers and energy suppliers and ensure that all contracts that are sold go live for our customers. This is an excellent opportunity for an individual to join a high performing team within a rewarding department - offering great personal development and training.
Day to day Responsibilities
Liaising with customers and suppliers to resolved issues and delays when a switch of supplier has occurred
Working with our customers to obtain missing information essential for a successful contract switch
Working with our suppliers to ensure customers terminations have been successfully logged
Working through outstanding pending contracts each month to ensure our systems reflect accurate information
Recommend process improvement of the back-understanding root cause issues within our processes
Training and development of colleagues in both the sales departments and other operational teams to ensure repeat issues do not occur
Collaboration across multiple teams and departments to ensure high performance
The Team
The Live Rate team act as the crucial communication link between our customers and our suppliers to ensure that every new contract goes live as seamlessly as possible - Making life radically easier for our customers, while providing world class human service along the way.
Requirements
About You
Experience of working in a customer-support role
Good Excel skills
Excellent time management, attention to detail and multi-tasking skills
Experience in contract management is preferable
Proactive approach maintaining a high level of productivity of all tasks and functions
Proven experience of working with set targets (achievable bonus to be made in the role - up to £450 per month)
Benefits
Successful candidates will be offered:
22 days annual leave + office closure between Christmas and New Year & extra day off per year of service
Hybrid working option
Life Assurance to the value of 2x Basic Salary
Salary Sacrifice Pension
2 extra days off per year - family/religious leave and charity leave
Ability to buy/sell holiday
Central London office with fantastic communal spaces
Multiple monthly schemes and incentives
Award winning and ongoing sales training
Ongoing opportunities to progress your career across the business
Well-being benefits
Opportunities to enjoy multiple social events
We know that no two team members are the same, so our benefits package is built to support just that. We reward energy and passion by giving you access to a wide range of employee benefits, including cultural perks.
We are based in the City of London, and are walking distance from the following train stations:
Fenchurch Street - 3 minute walk
Monument - 5 minute walk
Aldgate - 5 minute walk
Tower Hill - 6 minute walk
Bank - 7 minute walk
Liverpool Street - 12 minute walk
London Bridge - 14 minute walk