Sales Administration Manager

Sales Administration ManagerTelfordPermanentSalary negotiable depending on experienceMonday to Friday 36.5 hours24 days holiday + BHWe are working with an established client based in Telford who currently have a fantastic opportunity for a dedicated professional team-worker with the necessary skills and abilities to join their team as a Sales Administration Manager where you will manage a busy sales administration department. You will be highly organised and detail-oriented with excellent working knowledge in export customs process and sales administration systems. Experience of SAP would be advantageous but it not essential. The ideal candidate will play a crucial role in managing a busy sales administration team, ensuring seamless operations and compliance with export customs requirements. This role requires someone who is a strategic thinker with excellent communication and leadership skills.Responsibilities include, but are not limited to:Sales Administration:Supervise and lead the sales administration team of 3-5 people in day-to-day operations.Streamline and optimize sales processes to enhance efficiency and customer satisfaction.Monitor order processing, invoicing, and shipment tracking to ensure timely and accurate delivery.Customs Compliance:Stay up-to-date on international export customs regulations and ensure the company's adherence to these requirements.Collaborate with logistics and regulatory teams to facilitate smooth customs clearance for export shipments.Manage and resolve any customs-related issues or discrepancies that may arise during the process.SAP Knowledge:Utilize SAP software to manage and track sales orders, inventory, and shipments.Provide training and support to the sales administration team on relevant SAP functionalities.Collaborate with IT and SAP administrators to optimize and customize SAP processes as needed.Documentation and Reporting:Oversee the preparation and maintenance of accurate sales and customs documentation.Generate regular reports on sales order status, and customs compliance.Analyse data to identify trends, potential issues, and areas for improvement.Customer Communication:Collaborate with the UK field sales teams, UK and EU based production control, planning, logistics and accounts departments to ensure effective communication with clients regarding order status and shipments.Address customer inquiries and concerns related to sales, deliveries and customs processes.Skills and Experience Necessary for the role:
* A recognised qualification in Business Administration would be advantageous.
* Proven experience in sales administration management with 3 to 5 years in a similar post.
* Excellent working knowledge of export customs regulations, procedures and software.
* A good understanding of basic accounting processes.
* Strong people management and organizational skills, with the ability to prioritize and delegate effectively.
* Excellent communication and interpersonal skills.
* Detail-oriented and capable of managing multiple tasks simultaneously.
* Problem-solving and analytical skills to address complex customs and sales-related issues.The application process:Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.About UsPrince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.Reference: DE26048
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