Safety and Security Manager

At Park Plaza, first-class safety and security is every bit as important to the hotel experience as a great night’s sleep in this stylish location. Your contribution as our Safety and Security Manager is so important. Park Plaza Westminster Bridge Hotel is our largest hotel with 1023 rooms and is a very busy operation.Under the support and guidance of the relevant Senior Manager, you'll perform Head of Department duties connected to all Safety & Security services to our guests, employees, visitors, their belongings and all hotel assets. Delivering a personalised high standard of customer service. Effectively manage your department, being a hands on leader.What we’d like to see from you:Extensive experience in the hotel safety and security industryMinimum qualification: IOSH Managing Safely; Desirable: NEBOSH certificationEssential: passing of Basic DBS checkPrevious successful management experience with a strong ability to handle conflict in a personable mannerKnowledgeable in CCTV operations, fire safety, emergency training, criminal and health andsafety investigations, and possesses relevant report writing & clear communication skills.Benefits of working for us as our Safety & Security Manager:Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)F&B discounts at our restaurants and bars (for your whole party)Start with 30 days of holiday per year - including bank holidays, increasing with years of serviceDiscretionary bonusAccess to 40% of your pay before payday through WagestreamRecommend a friend scheme – up to £750Vitality at work scheme with great gym discounts & moreRide to Work scheme & free cycling lessons24/7 employee assistance programmeBenefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.Free dry cleaning for work uniformAnnual Staff parties and eventsYour main duties as our Safety and Security Manager:Surveillance duties, public area vigilance for external areas of the hotelHandling security and safety breaches, conducting investigationsFollows guidance and instructions given by leadership teamAttends and completes all mandatory Health & Safety training, and is responsible for hygiene & health & safety within the departmentAdvising management of best practice, being solution focused, as well as improving & implementing security protocols to protect the businessCommunicates effectively with both internal and external guests via written correspondence, phone and face to faceEngages with colleagues and guests, conducting & assisting sales with client show-roundsClear communication both written and verbalStrong emphasis on managing and developing a team including trainingWorking with 3rd party agencies when necessaryFormulating of 90-day-action-plans and projects that have been assigned by the General/Hotel ManagerPlan, assist and participate in safety/security audits and submit follow up reportsOversee the security control room operations, monitor training and competency in the use of all systems within the security control roomMonitor that the Security Officer schedules are appropriate for the requirements of the operations of the hotelComplete weekly payroll with the Assistant Security ManagerReview security incidents/breaches and implement relevant changes, maintaining an incident log in the diligence systemMaintain and put correct measures in place to ensure that the systems for the control of all guest room entry keys, master keys and electronic devices are correctly audited and that all operating procedures are followed at all times.Record-keeping of Lost and Found Property procedures Establishes/maintains
strong relationships with relevant civil authorities and law enforcement and be main point of contact for the Police, law enforcement agencies, local authorities & government agencies (such as the EHO)Assist with any VIP reconnaissance and fact finding dutiesEnsure that the staff entrance procedures are maintained at all times, including staff bag searchesEnsure that the Security Officers patrol the hotel in its entirety at least once per shift (twice per team) and report any irregularities and breachesCoordinate any emergency and evacuation proceduresEnsure that the hotel crisis management plan is updated monthlyProvide regular training to HODs on the hotel's emergency evacuation proceduresAssist and deliver the implementation of inspection programsRevise departmental SOPs as necessaryTo maintain and monitor the provision of information required by the CCTV operatorOversee team members dealing with valuables / lost property / or guest room safes and ensure that all property is audited weeklyAttend internal/external meeting where necessary and chair the health and safety committeeRenowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.Park Plaza. Be part of it.Send me alerts about jobs like this.Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .Job OverviewID:1083874Date Posted:Posted 2 days agoExpiration Date:01/05/2024Location:LondonCompetitiveSend me alerts about jobs like this.Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .ShareComplete the form below to send this job to a friend.Job LocationComplete the form below to report this job.
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