Safe and Well Technician

Safe and Well Technician
2 positions available – Fixed Term 12 Months
1 covering Reading and West Berkshire (West Hub)
1 covering Maidenhead, Slough, and Windsor (East Hub)
Benefits:
Salary: £25,979 - £29,777 per annum, Grade 3
Hours: Full time - 37 hours per week
Location – East and West Berkshire
Excellent annual leave allowance of 25 days, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available
About the role:
This is a fantastic opportunity to join an organisation with a reputation for excellence and investment in their employees, to work in a diverse and inclusive environment with flexible working hours that offer great work life balance.
Royal Berkshire Fire and Rescue Service provides prevention, protection and response services across the county of Berkshire. It serves a diverse cultural population of 911,400 residents, 24 hours a day, 365 days a year. Together, we are committed to providing excellence in prevention of fire, protection from fire, and response to fire and other emergencies for the people of Royal Berkshire.
Are you interested in supporting communities within the Berkshire area, prevent fires and ultimately help save lives? An exciting opportunity has arisen to work within the Service Delivery team as one of our ‘Safe and Well Technicians'.
Successful applicants will be required to uphold standards of safety, by undertaking safe and well home visits, which help enable vulnerable members of our communities to live safe and fulfilling lives.
Successful applicants will also be responsible for liaison with managers and staff at all levels, working effectively with colleagues across the three Service Delivery Hubs and those at our Service Headquarters, to ensure safety interventions are delivered promptly. Post holders will also be required to liaise with partner agencies.
About you:
The successful candidate will be community focused and enjoy making a difference to the people they visit. They may come from a Fire Safety background or another background with transferable skills.
The key focus of this role is:
To make appointments with members of the public efficiently and professionally and carry out safe and well home visits, install smoke detectors and provide advice and guidance on preventing fires in the home.
Assessment, provision, and installation of a range of assistive technologies allowing individuals to live safely and independently in their own homes.
To understand and implement the referral pathway processes and signpost to partner agencies, where need has been identified.
To support the Service Delivery Hub and Adult Referral Programme (ARP) in the delivery of campaigns and events and to undertake specialist safe and well activities with partner agencies in support of individuals deemed most vulnerable.
Key role requirements (knowledge, skills and experience):
You will have excellent communication skills, both written and verbal, including an exceptional telephone manner due to the high engagement aspect of this role.
Good time management when working to deadlines.
Good interpersonal and organisational skills – for example planning own workloads, be trustworthy and aware of responsibilities in regard to the confidential nature of the work. Reliable, resilient and self-motivated with a friendly and approachable manner and be computer literate using Microsoft packages including Word, Excel, Outlook.
You must be able to work at heights off a small ladder and able to work to install smoke alarms and other small items using hand tools.
Have a flexible approach to working hours, which may encompass occasional evenings and weekend work.
Holds and maintains a current manual driving licence (van provided for business use).
Application and selection process
Please note we do not accept applications via Agencies or CV's without an accompanying application form.
Closing date for applications is 09:00 hours on 10 June 2024
It is anticipated that the assessment/interview process will run week commencing 17 June 2024

TPBN1_UKTJ