Retentions Account Manager (Permanent)

Working Pattern - Hybrid 2days per week in the Vitality Bournemouth Office. Full time 35 hours a week for 12 months Secondment
We are happy to discuss flexible working!
Responsible for attaining a lowpolicy and premium lapse rate within a specified portfolio of Vitality Healths intermediated policies with a renewal premium value over £30K through aproactive approach and collaborative renewal negotiations.
The role will develop a high level of technical expertise and be an expert in customer service, sale and the re-selling of the Vitality product.
Identify opportunities to add value through promotion of Vitalitys unique offering and support brokers/clients in their workplace wellness strategies
Build strong broker relationships within a defined portfolio of policies
Accurate report of renewal results in a CRM Salesforce environment and other internal capture points
Experience of working in a regulated financial services operational environment
Basic working knowledge of applications such as Excel, Word, PowerPoint and computer literacy
Ability to demonstrate a strong passion for the Vitality product and brand
Bonus Schemes A bonus that regularly rewards you for your performance
A pension of up to 12% We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance With its own set of rewards and benefits
Life Assurance Four times annual salary
Great career opportunities!
Help you to be the healthiest youve ever been.
Help you advance your career by playing you to your strengths.
Give you a voice to help our business grow and make Vitality a great place to be.
Provide a healthy balance of challenge and support.
Recognise and reward you with a competitive salary and amazing benefits.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Vitality pioneered shared-value insurance. 7+ million members with access to our unique health insurance and healthy living programme. Diversity & Inclusion
Were committed to diversity and inclusion because its good for our employees, for our business, and for society. LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early.