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Retail Store Shop Manager

Posted 24 days ago

  • Cambridge, Cambridgeshire
  • Any
  • External
  • Expires In 2 months
Job Title: Retail Store Manager
Shift Patterns: 5 days out of 7 (Weekend work included)
An excellent opportunity has presented itself to join our client, as their Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for a Retail Store Manager to join the management team, reporting to the Area Manager.
As the Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers.
Increasing Store Profitability & Sales
You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to area managers to improve. Reviewing performance and making suggestions to increase sales.
Utilising KPIs to enhance store performance and sales.
Awareness of store performance, relating to; Review margins and sales per square foot to ensure maximum profit.
Ensure staff are consistently aware of sales targets and exceeding expectations.
Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities.
Maintain costs in line with budget, proactively planning to maximise available budget.
Demonstrate good customer awareness and interaction at all times, setting the standard for your store.
Ensuring optimum stock levels are maintained, with deliveries being dealt with promptly, regular stock replenishment and commercial product handling.
Ensuring Rotas are completed, with enough staff on each shift, within budget.
Staff Management
Engage in recruiting staff as authorised by Area Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store.
Monitor staff performance, behaviour and appearance on an ongoing basis. Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
This includes all cash management and stock control activities.
Fulfil obligations to adhere to the Health & Safety at Work Act 1974, and company policy and procedures laid down in the Store Health & Safety Manual to ensure a safe working/ shopping environment.
Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc.
Experience with managing budgets, increasing sales and dealing with profitability.
Ensuring KPIs are hit and sales targets are exceeded.
Flexible to work weekends and longer shifts when required.
Happy to be contracted 39 hours per week, with shift flexibility.
Previous experience with recruiting, onboarding, training and developing staff.
If you feel these qualities describe you, then we would like to hear from you.
Apply