Retail Store and Lounge Manager

Retail Store and Cigar Lounge Manager
Cambridge
Salary: Negotiable, depending on experience
A business steeped in tradition, Robert Graham 1874 is an independent whisky bottler, spirits retailer & cigar emporium. With 3 shops in the UK, and a strong online presence, we have been providing the finest whiskies and cigars to our customers for 150 years.
We are seeking an ambitious manager, with experience in retailing luxury spirits, cigars and tobacco products, to lead the day-to-day operations at our Cambridge store and lounge.
The Role of the Store and Lounge Manager
Manage all aspects of store operations, including sales, inventory, event planning, and staff management
Lead and motivate a small team to achieve sales targets and deliver outstanding customer service
Develop and implement strategies to maximise store profitability
Ensure compliance with company policies and procedures
Monitor inventory levels and coordinate stock ordering
Maintain a clean and organised store and lounge
Requirements for the Store and Lounge Manager
Previous experience of working in spirits and/or tobacco retail
Excellent communication skills with the ability to effectively interact with customers and staff
Strong leadership skills with the ability to motivate and inspire a team
Solid administrative skills for managing paperwork, schedules, and orders
Ability to supervise and delegate tasks efficiently
At least two years retail management or assistant management experience
Flexibility to work evenings, weekends, and holidays as required.
A Personal Licence for alcohol service would be beneficial
Benefits available for the Store and Lounge Manager
Generous staff discountCommission based incentivesCompany Events
If you have the drive to lead a store as part of a business that has been trading for 150 years, then we would love to take a look over your CV and cover letter!
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