Retail Sales Assistant

We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position.
bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune.
At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell.
We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW.
If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you!
Key Responsibilities:
Provide an amazing in-store customer experience
Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames
Carry out the dispensing following the optometrist’s recommendations
Oversee the complete lifecycle of orders and provide consistent after-sale assistance
Be the voice of the customer and advocate customer needs/issues cross-departmentally
Be creative and constantly consider new ways to help us provide the best possible customer service
Convert customers into bloobloom advocates
Who You Are:
You’re a passionate people person and like engaging with customers
You’re driven and self motivated - you want to excel at what you do!
You thrive in a multitasking environment and can organise your time efficiently
You believe in understanding a customer’s pain, building value and solving problems
You are a team player who works and engages with others to achieve results
You are a strategic thinker and like to offer new ideas/solutions to improve things
Essential Skills & Experience:
Relevant experience in retail
Fluent English speaker with exceptional verbal, written and general communication skills
Comfortable in a digital environment
Key Benefits:
Opportunity to join a fast-growing and ambitious startup
Work with a friendly team of highly motivated individuals
Exceptional scope for progression and development
An environment where you are listened to and can actually have an impact
Spacious and modern new store, with excellent staff facilities
Regular company socials and events
Free spectacles and sunglasses for you, and discounts for family and friends
22-day Holiday + Bank Holidays
Competitive salary depending upon experience
Further Information:
Type of contract: Full time
Location: London, United Kingdom
Working Hours: 40 hours per week