Retail Manager - Glasgow

Tikkurila UK, a leading paint production and distribution business, is seeking a commercially astute and experienced individual to take on a leadership role in our new “Shop-in-Shop” store unit.This is an exciting new role for an experienced sales assistant or assistant store manager with a background in the paint sector looking for a new challenge,You will be responsible for delivering first-class customer service with a commitment to going above and beyond to meet expectations and drive results.The role is a permanent, full-time position working 40 hours per week (Monday-Friday). In return, we are offering you a competitive salary and benefits package.Responsibilities:Oversee day-to-day store operationsProcess rapid delivery orders (less than 1-hour service), handle in-store orders, and manage requests from head officeMix paint and maintain standards in-store and on machinesAssist with tasks related to our last-mile delivery solutionMonitor targets, profits & lossesForm close partnerships with key customersManage stock & customer accountsCollaborate with colleagues to achieve sales targetsInspire first-class customer service and actively engage in proactive customer outreach during downtimeDemonstrate a commitment to going above and beyond to make a customer’s dayWhat we are looking for/requirements:Minimum 1 year of experience in the paint sectorProven experience in retail management with a consultative sales approachConfidence in using a computer and proficiency in numbersExcellent communication & interpersonal skillsAbility to work calmly under pressureOrganised and self-motivated with a 'can-do' attitude
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