Retail Customer Service Assistant

Customer service assistant
About bp retail
We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
You can find out more about bp retail
here
What you get
25% discount on in store goods *exclusions apply
Paid holiday
Flexible hours
Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
Discounts with other businesses through Perks at Work
Family leave
The opportunity to progress your career
Competitive pay rates
Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme
Job security
Pension scheme
Share save scheme
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
Serving customers efficiently, ensuring their needs are met promptly and effectively
Fostering a positive and inclusive work environment, in line with bp beliefs
Preparing and serving food and drink items from our Wild Bean Café
Taking in deliveries, replenishing stock and stock management tasks
Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply
To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Applicants welcome from 16+
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