Retail Customer Advisor (Hammersmith) - 24 hours

Retail Customer Advisor (Hammersmith) - 24 hours
Reference:
2400MD
__vacancyopjusttionswidget.opt-Job Family__ Retail Customer Advisor __vacancyopjusttionswidget.opt-Job Type__ Part-time __vacancyopjusttionswidget.opt-Working Hours__ 24 __vacancyopjusttionswidget.opt-Brand__ Three UK __vacancyopjusttionswidget.opt-Location__ London
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Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future!That means:Understanding each customer and their needsSetting the bar on coverage, reliability and customer careProviding amazing experiences that make people feel goodAchieving personal and store KPI’sMatching our products and services to our customer’s needs and selling them our amazing state of the art products and services.Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)Typically working 4 days per week, including weekends.To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special.Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine. Job Description £13.15 per hourA brand new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividualbonusaccelerators for high performersGreat discounts with our Perks at Work schemeGreat training courses and career development opportunities Qualifications Experience in a customer facing roleAwesome communication skillsWillingness to learn Additional Information We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future!Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.Fancy being the face of our company brand? Enjoy engaging and building relationships with customers?Got that customer service head? Look no further…Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.The benefitsLife AssuranceDiscounts across 1000s of retailers, activities, gyms and health clubsWellbeing & learning and development initiativesCompany Pension SchemeBrand new smartphone & unlimited data planUp to 31 days annual leave plus 2 bank holidays and 3 personal daysUber credits to use on travel or Uber EatsThree celebrates - monthly&annual awardsWe can offer you this...£12 per hourA brand-new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividual bonus accelerators for high£12 per hourA brand new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividualbonusaccelerators for high performersGreat discounOffer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)Drive our customer experience by engaging in great conversations with customers and ensuring t
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Wellbeing & learning and development initiativesThree celebrates - monthly&annual awardsUber credits to use on travel or Uber Eats25% on-target bonusBrand new smartphone & unlimited data planCompany Pension SchemeUp to 31 days annual leave plus 2 bank holidays and 3 personal daysDiscounts across 1000s of retailers, activities, gyms and health clubsWe can offer you this...£12 per hourA brand-new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividual bonus accelerators for high£12 per hourA brand new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividualbonusaccelerators for high performersGreat discounOffer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)Drive our customer experience by engaging in great conversations with customers and ensuring t£12per hourA brand new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividualbonusaccelerators for high performersGreat discounWe can offer you this...£12 per hourA brand-new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividual bonus accelerators for high£12 per hourA brand new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividualbonusaccelerators for high performersGreat discoun£12 per hourA brand new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividualbonusaccelerators for high performersGreat discoun£12 per hourA brand new smartphone on an Unlimited data planOn-target bonus of 25%, paid out monthly based on your store's performanceIndividualbonusaccelerators for high performersGreat discounSupport the running of our retail stores and achieve KPI'sEnsure we always deliver unbeatable customer service and leading by exampleSupport a team in encouraging customers to enjoy our products - ensResponsibilitiesWork with different teams to ensure the successful delivery of CVM programmes.Prepare necessary plans and updates on programme delivery.Continually look for ways to improve our programAs part of our Inspiring Careers series, we are celebrating the uniqueness of our employees' career journeys. This series is all about learning more about the different ways our people have shaped theWelcome back to our exciting new series, where we uncovering the diverse careers of people working at Three! We want to celebratethe uniqueness of each individual’s career journey, sharing stories thaThree is well on its way to achieving gender balance, but there is more work to be done, especially around getting more women into tech, its chief people officer tells Ashleigh Webber.Like many emploWe have a new series, Inspiring Careers, where we are celebrating the uniqueness of an individual’s career journey. From sharing stories that inspire to igniting the spark of curiosity, join us in disChelsea FC legends Jimmy Floyd Hasselbaink, Eiður Guðjohnsen, and Gary Cahill took to the pitch at halftime alongside lifelong Chelsea fans, during Chelsea F.C. vs Brighton & Hove Albion F.C.Each ofFirst time inclusion on prestigious list for Three UKDemonstrates commitment to addressing gender inequality in the workplace29 June 2023 – Three UK today announces it has been listed as one of TheThe field of Cyber Security is rapidly growing with an increasing demand for security professionals across various industries, this presents a timely and crucial opportunity to address the gender gapNeurodiversity is a concept that celebrates the wide spectrum of human neurological differences, and I am proud to be a part of this diverse world. In this article, I will share my personal journey asAs part of our new ‘My life through the lens’ series, we’re discovering how our people ‘live their best phone lives’. The new series is all about learning more about how some of the moments saved on oThree UK today announces that Stephen Reidy has been appointed as Chief Information Officer (CIO).Stephen has been CIO for Three Ireland since 2014 and will now lead a dual role in the Technology fuFind out what it’s like to work at Three from the people who know in our retail stores.
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