Retail Banking Assistant

Job DescriptionRetail Banking AssistantOur Client is Bank with a branch in Knightsbridge London.They are looking to recruit a Retail Banking Assistant for customer facing duties as follows:Teller Duties:To assist with counter service duties and input Teller Transactions in the core banking systemTo attend to encashment of cheques, deposits of cash and pay-in chequesAnswering customers' queries over the counter and via telephoneTo start up the Cash till every morning by 9.45 amResponsible for balancing of cash at 3.00 pm dailyMT103/MT202 Inward Transaction/MT103/MT202 Outward TransactionProcessing Head Office, Singapore, Thailand, Labuan and Niaga Inward and Outward FTs in the core banking system for interfacing on Swift AllianceInputting Outward Fund Transfer for all customers in the core banking system for interfacing on Swift AllianceProcessing incoming MT103, MT202 and MT910 from the correspondent banks into the core banking system for further credit to customers' accounts either held with London branch, Head Office or other BranchesCore Banking InputsTo process clearing cheques, third party cheques, bank giro credits, direct debits, stop payment cheques into the core banking systemTo process unpaid cheques, unpaid direct debits and bank giro credits into the core banking systemSwift AllianceCreate MT199 or MT299 messagesModify Swift Alliance MT103 messagesAdvicesEmailing encrypted advice to customers on requestCustomer StatementsResponsible for dispatching customer's daily, weekly and monthly statements in encrypted formatBACS PaymentResponsible for converting Excel file to Notepad formatTo upload notepad file to PT-XFilingResponsible for EOD reconciliation of payments and filingTo file miscellanous entries passed in respective foldersGeneral Administration DutiesEnsure that third party cheques are deposited at Lloyds Bank.Daily tally count for the inward MT103 messages and outward MT103 customer payments.Setting up Standing Order for customersInvestigating outstanding items on the Reconciliation StatementsInputting Agent chargesInputting return of funds and email customer to notify of the returnPayment ScreeningsTo take on Maker function of 1AML SWIFT and manual screenings as and when requiredGeneralTo do customer callbacks for instructions received via post/e-mailAttending customer enquiries sent via e-mailTo perform relief, other duties and general work as and when required by Supervising Officer or Management.Technical/Functional skillsAbility to adopt and manage financial applications or any third party applications that are applicable to the Branch operations (SWIFT ALLIANCE, PT-X, BACSTEL iP)Vendor managementMS OfficePersonal skillsStrong interpersonal skillsGreat team playerExcellent problem solving skillsAble to work under pressureStrong verbal and written communication skills (in English)The salary for this position is in the range £23K - £30K + Benefits.The Client is based in Knightsbridge London.Do send your CV to us in Word format along with you salary and notice period.
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